Facilities & Maintenance Manager

Overview

Pay: $70,000 - 85,000/annually  

The pay listed is the salary range for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM

ABM Employee Benefits | Staff & Management.

Responsibilities

• Deliver day-to-day operational support and maintenance for the physical plant and infrastructure.
• Perform routine inspections and assessments of mechanical, electrical, and plumbing (MEP) systems to identify issues before failure occurs.
• Execute corrective maintenance and minor repairs, including:
  • HVAC: Filter replacements, belt and motor servicing, thermostat adjustments, and basic troubleshooting.
  • Plumbing: Fixture replacement, leak resolution, clogged drain clearing, and valve servicing.
  • Electrical: Lamp and ballast replacements, outlet/switch repairs, breaker resets, and lighting system upkeep.
  • Building Interior: Patch and paint, door hardware, flooring repairs, cabinetry, and general carpentry.
• Conduct rooftop inspections and monitor mechanical units for signs of wear, debris, or damage.
• Provide support for operations, including furniture moves, event setup/breakdown, and minor adjustments as requested.
• Implement or support a structured preventive maintenance (PM) program to extend equipment life, reduce system downtime, and improve building performance.
• Review and utilize existing equipment and service data.
• Develop or enhance a preventive maintenance schedule based on manufacturer specifications, site conditions, and seasonal priorities.
• Execute PM tasks on a routine basis and document completion details.
• Identify deferred maintenance or capital needs for planning purposes.
• Support the tagging and documentation of all major assets to facilitate PM tracking and long-term planning.
• Manage daily maintenance requests and task assignments through the existing ticketing platform, Freshworks, or another mutually agreed-upon system.
• Monitor the work order queue, assign tasks, and ensure timely response and resolution.
• Document all work performed with detailed notes on labor hours, materials used, and any follow-up actions needed.
• Prioritize work based on safety, operational impact, and urgency.
• Provide regular updates on ticket trends, open work orders, and performance.
• Coordinate and oversee third-party vendors when repairs or services fall outside the in-house maintenance scope or licensing requirements.
• Assess and escalate issues that require subcontractor involvement.
• Coordinate vendor scheduling, access, and scope of work execution.
• Verify vendor performance, confirm completion, and document outcomes.
• Maintain a vendor log with dates of service, scope performed, and relevant costs or warranties.
• Uphold a high standard of workplace safety and regulatory compliance.
• Maintain a clean, safe, and hazard-free environment across all areas of responsibility.
• Adhere to OSHA requirements and internal safety protocols.
• Support compliance with applicable building codes, fire/life safety requirements, and environmental regulations.
• Collaborate with third-party partners to ensure a safe environment, especially in high-traffic or high-risk areas.
• Act as the primary point of contact for all facilities-related issues.
• Participate in regular check-ins or scheduled review meetings with leadership.
• Prepare monthly service reports summarizing work order activity, PM completion, vendor coordination, and any recommended improvements.
• Respond promptly to requests and provide clear communication regarding the status of repairs, vendor activities, and any disruptions to operations.
• Respond promptly to urgent and emergency maintenance issues during operating hours.
• Establish response protocols and assist in vendor dispatch and escalation procedures for after-hours or critical events when required.
• Measure and report service performance regularly to ensure alignment with expectations.
• Metrics may include average work order response and resolution time, preventive maintenance completion rate, vendor performance reviews, and satisfaction and issue closure

Qualifications

• Proven experience in facilities maintenance and management.
• Knowledge of HVAC, plumbing, electrical, and general carpentry.
• Ability to perform routine inspections and identify potential issues.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork abilities.
• Familiarity with OSHA requirements and safety protocols.
• Experience with preventive maintenance programs and work order management systems.
• Ability to coordinate and oversee third-party vendors.
• Strong organizational skills and ability to prioritize tasks based on safety and operational impact.