Armature Works is seeking a hands-on, solutions-driven Facilities Director to oversee the daily operations, maintenance, and event readiness of our high-traffic property and event spaces, including responsibility for the Pearl Apartments and Uptown property. This role is critical to ensuring a seamless experience for guests, tenants, and event partners by maintaining best-in-class facility standards and operational execution across a dynamic, mixed-use environment.
Job Summary:
The Facilities Director is responsible for the overall functionality, maintenance, and operational readiness for all public spaces, tenant areas, and event venues. This role oversees vendor management, facilities operations, and event support while leading the operations team to ensure the properties consistently meets high standards for safety, cleanliness, and guest and tenant experience. The Facilities Director plays a critical role in preparing the properties for daily operations and large-scale activities.
Supervisory Responsibilities:
Oversee and support the operations team, including scheduling, training, and daily task management
Create, assign, and follow up on work orders to ensure timely completion and quality standards
Conduct team performance reviews and administer coaching and discipline as needed
Foster a culture of accountability, responsiveness, and operational excellence
Duties/Responsibilities:
Oversee vendor relationships, including sourcing, contract negotiation, procurement processes, and performance management
Manage vendor scheduling and ensure timely execution of services. Review and approve service quality, ensuring accountability and cost control
Ensure proper maintenance and functionality of all facilities, equipment, and building systems, including HVAC, plumbing, and electrical
Coordinate and monitor repair and maintenance activities, ensuring timely resolution and high-quality outcomes
Oversee preventative maintenance programs, ensuring consistent follow-up and documentation
Conduct routine property walkthroughs to identify issues, ensure standards, and drive continuous improvement
Oversee daily property maintenance, including cleanliness, trash removal, landscaping, and overall grounds upkeep
Partner with Facilities and Events teams to support large-scale activations, private events, and public programming
Manage purchase orders, receiving, and invoice routing in coordination with accounting workflows
Track expenses related to maintenance, vendors, and operational supplies
Maintain accurate records of contracts, service logs, and operational documentation
Serve as a primary point of contact for tenants regarding maintenance requests, operational needs, and issue resolution
Respond to emergency repairs and operational issues after hours, on weekends, and during events as needed
Ensure compliance with all safety regulations and operational standards
Ensure consistent quality control across all maintenance, vendor services, and operational functions. Follow up on completed work to ensure satisfaction and long-term resolution
Implement processes to improve efficiency, reliability, and overall property performance
Required Skills/Experience:
5+ years of operations, facilities, or property management experience
Strong working knowledge of building systems, including HVAC, plumbing, and electrical
Experience managing vendors, contracts, and procurement processes
Proven ability to lead teams and manage performance in a fast-paced environment
Strong organizational, problem-solving, and communication skills
Ability to work flexible hours, including nights, weekends, and holidays