• Understand, support and promote the Mission of the Center
• Responsible for overall facility maintenance for primary location in Boston and multiple
properties in Merrimack Valley. Properties include residential, administrative, and supportive
housing program spaces.
• Ability to evaluate infrastructure needs and develop corresponding capital budgets.
• Lead, direct, guide, mentor, and train Facility and Housekeeping personnel
• Provide leadership and oversight for the maintenance and housekeeping teams; promoting a
collegial collaborative team culture focused on continuous improvement and customer service
• Oversee all preventative and emergency maintenance of facility and equipment, including
HVAC, elevators, life/safety equipment, and other appropriate equipment
• Implement strategies for continuous improvement of Center infrastructure and systems
• Develop and implement policies and procedures related to the building facility systems
• Develop and implement a preventative maintenance plan for all building systems and
equipment
• Oversee the management of electronic maintenance software to include work order request,
preventative maintenance schedules, permits, licensing (e.g. elevators, kitchen, occupancy,
fire, etc.) process of other electronic documents (Docusign / Paycom) as required to fulfill
responsibilities
• Ensure building facility complies with all Federal, State and local laws, including local
inspectional codes and regulations
• Work closely with the Director of Operations regarding safety and security issues.
• Work closely with Finance and Property Management on related property items
• Other duties as may be assigned and requested