Facilities Assistant (Dock Worker) - Boston Harbor City Cruises

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Groups portfolio of international offerings includes water- and land-based experiences and ferry and transportation services.

City Experiences, Hornblower Groups premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Groups Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.

Hornblower Groups subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services Inc., a full-service shipping, waterfront logistics, and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing, and website integration services for clients in the transportation, tourism, and entertainment industries.

Today, Hornblower Groups global portfolio covers over 10 countries, over 50 U.S. cities, and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Groups additional corporate offices reside in San Francisco, California, Boston, Massachusetts, Chicago, Illinois, London, United Kingdom, New York, New York, Dublin, Ireland, and across Ontario, Canada. For more information, visit hornblowercorp.com.

Position Summary

Facilities assistants are to maintain the overall appearance of the dock and pier. Responsible for overseeing day-to-day receiving and distribution of F&B products throughout the fleet. They may also be called upon to assist in other various tasks by management.

Duties and Responsibilities

• Organize all products that come in through deliveries so that everything is easily accessible to staff members.
• Taking daily inventory of all alcohol products.
• Maintaining overall cleanliness and organization of warehouse facility.
• Receiving and processing orders from all vessels.
• Deliver products to vessels and make sure the correct product has been delivered to galley bartenders.
• Maintain overall cleanliness of the pier including the following:
• Sweeping the pier.
• Ensuring Landing bathrooms are clean and stocked with paper towels, toilet paper, and soap.
• Help vessels with trash removal.
• Ensuring that there is no trash on the ground in the dumpster area.
• Help vessels tie up to the dock catching lines.
• Help with general labor on the pier assisting management with any tasks.
• Additional job duties as assigned.

Requirements & Qualifications

• High school diploma or equivalent preferred.
• Able to prepare basic food items.
• Basic knowledge of food allergens is preferred.
• Basic math and calculations skills.
• Will work for extended periods without sitting.
• Able to work outdoors in all temperature environments.
• Able to lift at least 50lbs.
• Strong customer service organization and interpersonal skills.
• Maintain a high level of organization, detailed oriented, and meet deadlines.
• Handle multiple tasks/projects at one time.
• Establish and maintain effective working relationships as required by job responsibility.
• Listen effectively, assess the situation, determine relevant issues & suggest solutions.
• Have a working knowledge of computer skills including but not limited to proficiency with Microsoft Office Suites.
• Must be able to effectively understand and convey written and verbal information to coworkers and guests.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Will be required to be available for work nights, weekends, and on all major holidays.

The RESPECT Service System

The RESPECT Service System embodies our mission, vision, values, and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

Equal Employment Opportunity

Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon:

• Race
• Religion
• Religious creed
• Color
• National origin
• Ancestry
• Citizenship
• Sex
• Sexual orientation
• Gender
• Gender identity
• Gender expression
• Age
• Pregnancy
• Medical conditions
• Childbirth
• Breastfeeding
• Parental status
• Veteran and/or military status
• Disability
• Physical or mental medical condition
• Genetic information or characteristics
• Political affiliation
• Domestic violence survivor status
• Marital status
• Other characteristics prohibited by federal, state, or local law.

Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations including affirmative action responsibilities for qualified individuals where and as they apply. The company also participates in the E-Verify program in certain locations.