Facilities Analyst

About CloudWalk:

We are not just another fintech unicorn. We are a pack of dreamers, makers, and tech enthusiasts building the future of payments. With millions of customers and a hunger for innovation, we're now expanding our neural network - literally and metaphorically.

This position is 100% on-site. Our office is located in Pinheiros-SP.

We're looking for a Facilities Analyst to ensure the smooth operation, maintenance, and upkeep of our São Paulo office. From supporting installations and coordinating preventive maintenance to managing office infrastructure vendors, this role is essential to keep our workspace safe, comfortable, and ready to support a high-performance team.

If you're hands-on, organized, and passionate about making spaces run efficiently, this role is for you.

What You'll Do

• Provide technical support for computers and peripherals.
• Create and maintain documentation for tracking and organization.
• Assist in the creation of administrative documents.
• Maintain cleanliness and organization of the office space.
• Ensure proper functioning of office equipment.
• Act as a creative problem solver in various situations.
• Address issues promptly and find effective solutions.

What You Need to Succeed

• Be available to work in person at the office in São Paulo, Pinheiros region.
• Intermediate English level for conversation.
• Empathy and effective communication.
• Proactive attitude.
• Strong interpersonal skills.
• Proficiency in providing on-site and remote IT technical support. (This is a valuable asset)
• Experience with Windows, MacOS, and Linux systems.
• Excellent organizational abilities.
• Enthusiasm and passion for technology.
• Ability to work effectively in a team environment.
• Handyman

Nice to Have

• Technical or vocational training in facilities, maintenance, or engineering.
• Experience with workplace management systems or ticketing tools.
• Basic knowledge of occupational safety regulations (NRs).
• Previous experience supporting tech/startup environments.

The Future We See:

At CloudWalk, we envision a future where AI empowers every field to reach new heights:

• People teams leveraging AI to transform talent acquisition and employee development.
• Marketing professionals creating data-driven, AI-powered campaign strategies.
• Customer Success teams enhancing client experiences with intelligent solutions.
• Risk analysts combining human expertise with AI to navigate complexities.
• Designers collaborating with AI to push creative boundaries.

Join us at CloudWalk, where we're not just engineering solutions; we're building a smarter, AI-driven future for payments-together.

By applying for this position, your data will be processed as per CloudWalk's Privacy Policy that you can read here in Portuguese and here in English.

We use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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By applying for this position, your data will be processed as per CloudWalk's Privacy Policy that you can read here in Portuguese and here in English. *

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