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F.O.H./Team lead

Hwy 55

  • Cameron, North Carolina
  • 26 days ago
  • $10–$20

Highlights

This role focuses on team building, customer service, scheduling, training, and maintaining health and safety compliance to ensure a profitable and smooth-running operation. Oversees daily restaurant operations, leads service staff and drive-thru operators, and drives guest satisfaction .

Numbers & Facts

LocationCameron, North Carolina
Salary$10–$20

Description

Oversees daily restaurant operations, leads service staff and drive-thru operators, and drives guest satisfaction. This role focuses on team building, customer service, scheduling, training, and maintaining health and safety compliance to ensure a profitable and smooth-running operation.

Core Responsibilities:
  • Operations & Service: Manage fast-paced daily shifts, ensure speed and accuracy, and maintain high hospitality standards.
  • Team Leadership: Train, coach, and motivate servers and front-line staff using servant leadership principles.
  • Guest Relations: Handle customer feedback and resolve guest concerns to create memorable dining experiences.
  • Administration: Handle staff scheduling, monitor service quality, and support financial and profit goals.

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