F&E Clerk

General Warehouse Operations: Performs work tasks in a safe manner, in accordance with work instructions; proactively takes action to improve safety. Shipping Clerk: Performs workload planning and collaborates with the Load Planning department to modify store deliveries.

Responsibilities:

Job Summary:As a Fixtures and Equipment (F&E) Clerk, you’ll perform Warehouse support and clerical duties that keep our facilities operating and organized.

Key Responsibilities & Essential Functions:

General Warehouse Operations:

• Performs work tasks in a safe manner, in accordance with work instructions; proactively takes action to improve safety.
• Completes all assignments in an organized, clean, accurate, and damage-free manner.
• Uses time efficiently and productively to support facility goals for on-time release of trailers.
• Operates equipment per Standard Operating Procedures (SOPs) to prevent equipment and facility damage.
• Maintains a clean and safe work area at all times.
• Performs all F&E Direct Partner duties.

Receiving Clerk:

• Verifies product ID (UPC, pack, size, description) and quantity against purchase orders.
• Monitors the receiving schedule daily to ensure preparation for current and upcoming deliveries.
• Provides courteous and professional service to all delivery drivers.
• Confirms the correct “Ship To” location in the Warehouse Management System (WMS) prior to unloading.
• Documents and photographs any damaged equipment, preferably while still in the trailer.
• Accurately notes any damage, shortages, or overages on the Bill of Lading (BOL) before signing.
• Generates Over, Short, and Damaged (OS&D) reports for any discrepancies.
• Verifies piece count against the BOL or Diad board prior to signing.
• Inspects equipment for accuracy before receiving; opens boxes as needed to confirm contents.
• Receives items into WMS, prints identification tags, and properly placards equipment.
• Adheres to slotting effectiveness guidelines when placing equipment in designated locations.
• Organizes and files all receiving documentation at the end of each workday.

Shipping Clerk:

• Performs workload planning and collaborates with the Load Planning department to modify store deliveries.
• Conducts daily trailer counts to ensure yard accuracy.
• Opens master cases and verifies correct purchase orders match shipping/receiving orders.
• Corresponds with acquisitions to ensure proper purchase orders are received.
• Monitors the F&E inbox regularly to stay updated on shipping requests and communications.
• Evaluates the feasibility of each shipping request based on current resources and constraints.
• Determines the appropriate mode of transportation for each shipment.
• Maintains and updates the F&E Shipping Board to reflect current shipping activities.
• Ensures two partner audits are completed for each shipment.
• Does not load trailers outside the approved 48-hour window without leader authorization.
• Oversees the order selection process to ensure accuracy and efficiency.
• Confirms that all equipment is loaded safely, correctly, and securely.
• Completes or references the F&E Outbound Checklist to verify shipping readiness.
• Releases trailers in the Yard Management System (YMS) upon completion of loading.
• Immediately applies shipped orders to inventory records after trailer release.
• Monitors trailer usage and maintains an accurate count of available trailers.
• Follows any verbal instructions provided by leadership promptly and accurately.

Stock Control Clerk:

• Monitors loading activity and verifying completed orders are loaded as planned.
• Performs item/slot maintenance to ensure accurate product storage.
• Ensures warehouse inventory is accurate.
• Monitors and evaluates the status of Forklift Operators, Stockers, and Order Selectors.
• Opens master cases and verifies correct purchase orders.
• Coordinates with acquisitions and logistics teams to ensure proper inventory is shipped.

Flow of Goods Specialist:

• Coordinates all issues related to facility inventory integrity and product movement.
• Coordinates cycle counts and performs daily/next day receiving audits.
• Interprets reports related to inventory control and special distribution items.
• Safely operates all material handling equipment.
• Ensures completion of inventory verification and tracking processes.
• Ensures daily operational benchmarks are met (on-time releases and receiving).
• Handles Transfer Requests from Acquisition Managers.
• Verifies incoming Purchase Orders at offsite facilities.
• Conducts quarterly facility audits for structural integrity.

Shelf Edge Depot Only Responsibilities:

• Oversees receiving, processing, and tracking of all inbound fixture deliveries.
• Issues and updates fixture order tickets; manages fixture database including editing and reporting.
• Processes repurposed fixtures per SOPs; determines refurbishment needs and recycling.
• Supports Shelf Edge Manager-related processes including project and inventory management.
• Serves as first point of contact for plan-o-gram issues; escalates as needed.
• Responds to internal customer inquiries within SOP timelines.
• Spends scheduled time in stores annually to perform Shelf Edge duties and report findings.
• Maintains warehouse and material handling equipment for daily productivity.
• Collaborates with partners and vendors to ensure delivery readiness.
• Communicates fixture availability and location to stakeholders.
• Provides reporting on fixture issues, cost avoidance, and inventory status.
• Manages execution and shipping of Depot projects, coordinates resources and logistics.
• Creates BOLs and manages outbound shipments using various shipping services.
• Supports Depot Manager with policy enforcement and administrative tasks.
• Attends project meetings and provides subject matter expertise.
• Supports inbound and systems leads; manages inbound functions and data integrity.

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Intermediate support individual contributor position performing administrative or specialized tasks in support of daily business activities.

Works under moderate supervision on mostly routine tasks but may deviate from or interpret standard procedures based on knowledge gained through learned experience.

Work Experience:

• 2+ years of experience generally expected

Knowledge/Skills/Abilities:

• Comprehensive knowledge of H-E-B in-house systems
• Working understanding of Warehouse shipping / receiving clerical functions
• Advanced verbal / written communication skills
• Strong PC skills, including MS Office
• Strong math skills
• Organization skills; attention to detail
• Ability to work in a team-based environment
• Ability to operate machines or equipment in a safe and independent manner

Education:

• High school, vocational, or associate's degree

Licenses/Certifications:

Physical Demands & Working Conditions:

• Lift up to 60 lbs repetitively, during your entire shift
• Constantly stand, walk, squat
• Constantly work in either a hot or extreme cold environment
• Work extended shifts
• Work fluctuating hours and days based on business needs, including weeks, nights, and holidays

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 04/27/2026