Coaching, Inventory Management, Material Moving, Microsoft Office, Onboarding, Point of Sale (POS) Systems, Pricing, Product Control, Purchasing/Procurement, Training/Teaching, Up-Selling
The F&B Supervisor is responsible for the oversight of account operations including the scheduling of team members, inventory and purchasing, and reporting. In addition, the F&B Supervisor must be willing to help fellow coworkers complete tasks.
Job Responsibilities:
- Manages employee scheduling and time off requests.
- Participates in responsible inventory management and purchasing.
- Works with management to provide coaching and feedback to team members.
- Provides onboarding and training support to new team members.
- Handles transactions using the Point of Sales system.
- Responds to guest’s needs and requests, effectively using suggestive and upselling techniques, and maintains service areas.
- Completes steps of service to ensure utmost guest satisfaction.
- Understands and can describe menu offerings, packaging/presentation and pricing.
- Responds to guest needs and requests.
- Employs good safety and sanitation practices.
- Follows cash handling and tip reporting guidelines.
- Responsible for maintaining the stand sheet with inventory responsibilities.
- Adheres to Unerra Company Guidelines as stated in team member training manual and employee handbook.
- Thoroughly completes all station set-up and breakdown responsibilities.
- Communicates guest issues to management.
- Follows responsible alcohol service policies.
- Practices proper product control and handling of all inventory and equipment.
Job Requirements:
- Must be at least 18 years of age
- Comfortable with Microsoft Office Suite
- Must have and maintain a valid Washington State Food Handlers Permit
- Stand for long periods of time and be able to actively engage physically with guests.
- Must be able to reach with hands and arms for one-third to two-thirds or more of the designated shift.
- Ability to stand, walk, stoop, kneel, crouch or crawl.
- React with physical and mental alertness in emergency situations.
- Demonstrate physical stamina and agility required to be mobile for long periods throughout the day.
- Lift/move materials and equipment up to 50 pounds.
- Move from sitting to standing position easily and quickly.