F&B Front of House Intern

Position Title: F&B Front of House Intern

Reports To: Food & Beverage Management Team

Department: Food and Beverage

Employment Dates: Temporary - Dates Ranging Mid-May through Mid-October

Rate: $23-$26 per hour

Purpose of Position: Under the direction of the F&B Management Team, the F&B FOH Intern is a paid, non-exempt, seasonal position responsible for assisting F&B management while performing duties and rotating through various front of house positions with the intent of learning and exposure to the club Food & Beverage profession. Ensures the highest level of service as meets expectations of Club members. Performs all work in accordance with essential functions and responsibilities as described below and in the spirit of the Club's mission and vision.

Responsibilities:Duties shall include but not limited to:

Rotates between the following positions:

• Host/Hostess:
  • Greets and seats members and guests. Contributes to creating a warm and welcoming dining environment. Politely takes reservations, and in coordination with the Dining Room or F&B Manager and Member Services, manages the reservation book. Keeps accurate reservation records, cover counts, and ensures the correct seating of servers' sections.
• Restaurant service:
  • Learns the proper service techniques for breakfast, lunch, and dinner fine-dining service and assists the servers and food runners, performing in each capacity. Performs set-up and breakdown side work. Sets, serves, clears, and cleans tables. Replenishes food, beverages, and tableware. Stays familiar with, and accurately describes menu items and their preparation. Learns and remembers members' names and preferences.
  • Assists kitchen with simple food preparation and dish cleaning. Develops an understanding of the close coordination of front and back of house operations.
• Tournament and Event service:
  • Learns proper service techniques for large group service. Performs prep-techniques, set-up and break-down of service stations and floor. Assists wait staff during tournaments and events.
  • Takes an active role in the annual Nantucket Children's Charity Classic event. Attends committee meetings and assists the Catering & Events Manager with all event activities.
• Bartending/Bar Back:
  • Learns how to set-up and breakdown a service bar and assist in the prep-work. Gain knowledge of drink mixology (i.e., jargon, mixing techniques, proper glassware, garnishes, etc.) and assist wait staff with drink orders and servicing bar guests. Assists with re-stocking and inventories.
• Supervisor:
  • At the end of internship, performs supervisory responsibilities as delegated, such as opening, assisting with close and end-of-day reporting, staff scheduling, and directing team members.

• Observes all Club safety practices and protocols.
• Participates in required trainings and meetings.
• Performs other duties as designated by the F&B Management Team.

Educational Opportunities

• Encouraged to take advantage of other learning opportunities available such as shadowing other club staff and meeting with the Chief Operating Officer.