External Client Care Coordinator Position

We are currently seeking a motivated, organized, and relationship-driven External Client Care Coordinator to support client partnerships, coordinate services, and ensure outstanding care delivery across our service areas. Join a team dedicated to creating exceptional client experiences while making a meaningful difference in the lives of individuals and families throughout the community.

Benefits:

• Bonus based on performance
• Company car
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

External Client Care Coordinator


Join a team dedicated to creating exceptional client experiences while making a meaningful difference in the lives of individuals and families throughout the community.


We are currently seeking a motivated, organized, and relationship-driven External Client Care Coordinator to support client partnerships, coordinate services, and ensure outstanding care delivery across our service areas.

Location:Lebanon/Manheim,Williamstown, Pine Grove, Myerstown, Manheim, Mechanicsburg, Lebanon, Palmyra, Jonestown


What You'll Do

• Build and maintain strong relationships with clients, families, referral partners, and community organizations
  
  
• Serve as a trusted liaison between clients and internal care teams
  
  
• Conduct client consultations and assist with developing personalized service plans
  
  
• Monitor client satisfaction and proactively address concerns or changing needs
  
  
• Coordinate service requests, staffing needs, and ongoing care adjustments
  
  
• Foster partnerships with healthcare professionals, social workers, and community resources
  
  
• Support client retention through consistent communication and quality follow-up
  
  
• Assist with growth initiatives, outreach activities, and community networking opportunities
  
  
• Ensure compliance with company standards and documentation requirements
  
  
• Collaborate with multiple departments to deliver seamless client experiences
  
  

What We're Looking For

• Excellent communication and relationship-building abilities
  
  
• Strong organizational and time-management skills
  
  
• Ability to multitask and prioritize in a fast-paced environment
  
  
• Professional, compassionate, and client-focused mindset
  
  
• Experience in customer service, healthcare coordination, case management, or related fields preferred
  
  
• Proficiency with computer systems and standard office applications
  
  
• Self-motivated individual who thrives both independently and as part of a team
  
  

Why You'll Love This Opportunity

• Competitive full-time salary and career stability
  
  
• Supportive leadership and collaborative workplace culture
  
  
• Opportunity to make a positive impact on clients and families every day
  
  
• Professional development and advancement opportunities
  
  
• Meaningful work that combines relationship-building with community service
  
  
• Be part of a growing organization committed to excellence and compassionate care
  
  

If you're passionate about helping others, creating lasting client relationships, and contributing to a mission-driven team, we'd love to connect with you. Apply today and become a valued part of our growing organization.