Express Service Advisor

What We’re Looking For:

We want a candidate that is a Professional in customer service who thrives in a team environment, cares about customer service, has a winning mindset and works to be better every day!

We Offer:

• $40,000 - $100,000 SALARY PLUS COMMISSION
• INCENTIVE BASED PAY PLAN WITH NO LIMIT
• Paid Training Program
• Immediate impact – quick on-boarding
• Major Medical & Dental Insurance 
• 401 K w/ Employer Match
• Paid Vacation
• Employee discounts on vehicles and more
• Monthly employee recognition 
• 5-day work week, closed on Sundays
• Opportunity to grow and advance! 

Responsibilities:

• Provide exceptional customer service tracked by manufacturer CSI/NPS scores
• Complete manufacturer training to stay certified
• Ensure proper work flow and scheduling execution
• R/O Management
• Internal/Used Car reconditioning
• Technician productivity
• Warranty booking
• Rental Fleet Management

Qualifications:

• Must be open to learning and being coached
• High ethical standards and strong attention to details
• Excellent customer service, communication, and decision-making skills
• Computer proficient, a good work ethic and professional appearance
• Able to prioritize tasks and have good time management skills
• Most importantly must be a team player with a good attitude and cant be afraid to smile!
• Valid driver’s license

   

  Terms

  We are an Equal Opportunity Employer