Garcia Honda is now scheduling interviews for an Express Service Advisor!
This is a rare opportunity to make a difference by joining an award-winning team! Do you have high energy and great customer service? We would love to meet you, so apply today!
You will…
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
You have…
Proven record of achieving exceptional Customer Satisfaction
Past experience as an Advisor, Assistant Lane Manager or Service Consultant is a must
Above average energy level
A desire for a long term career with a growing organization