Export & Logistics Specialist - INTL

Purpose:

The Export and Logistics Specialist plays a critical role in the success of Ravago International's operational strategy by delivering a competitive advantage through exceptional service differentiation. This position is responsible for managing end-to-end export order processing, ensuring compliance with international trade regulations, coordinating logistics, and maintaining a high level of customer satisfaction.

The Specialist also plans, coordinates, and monitors all export activities while driving cost optimization. Responsibilities include managing communication with warehouses, shipping lines, freight forwarders, drayage companies, and internal logistics teams to ensure timely, accurate, and compliant shipments in accordance with U.S. Customs and international trade regulations.

Areas of Responsibility / Tasks:

Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below.

• File EEI (Electronic Export Information) with US Customs and Border Protection via ACE (Automated Commercial Environment) ensuring the information is accurate, timely and in compliance with US Export Regulations.
• Obtain an ocean booking with an ocean carrier while deciding if the booking confirmation is appropriate and pursuing options with other carriers when constraints are not met, proactively seek alternatives.
• Ensures that all transactions meet acceptable profit requirements and shipment deadlines and audits orders for accuracy prior to releasing.
• Responsible for deciding the most cost effective ocean and dray carrier balancing customer requirements with carrier availability and contractual commitments.
• Manage capacity and commitments with ocean and land carriers, ensuring optimal resource utilization taking into consideration the fluctuating nature of the commodities market.
• Arrange drayage bookings based on available capacity and contractual obligations.
• Coordinate with ocean carriers, freight forwarders, drayage companies and warehouses on scheduling and tracking the status of shipments by monitoring key shipment milestones.
• Review order details and ensure they are in compliance with US Customs and Border Protection regulations and company policies and procedures, such as: road weights restrictions at destination, documentation required, Trade Agreements, Power of Attorneys, validate HS codes and Product Description, provides all the necessary information for routed transactions, validate the FOB value.
• Effectively communicates order status to external customers and overseas regional offices, including vessel delays, roll overs, split shipments, backorder information and future, documentation status order confirmations.
• Maintain accurate system records by updating all booking changes in real time.
• Actively track delayed or split shipments and provide status updates to all impacted parties.
• Responsible for ensure all Intercompany Transactions meet the required "markup policy" by following the guidelines provided by our Accounting Team, this requires additional manual calculation outside the system and submitting a "Price Adjustment" form to the company's CFO for approval.
• Monitors and maintain all customer specific information and requirements within operating system.
• Coordinates country required pre-shipment inspections as needed with the different Customs agencies involved and completes forms accordingly.
• Responsible to monitor order progression across multiple departments within Ravago International by utilizing the company systems and reports to accurately monitor their orders.
• Closely monitor shipments to High Risk countries and ensure the necessary guidelines are being followed to comply with Customs Regulations to avoid possible fines and sanctions.
• Monitors and enforces existing orders per the terms of the agreement between Ravago International Companies and their customers.
• Assists in all proactive duties aimed at successfully executing rush orders to help stimulate soft sales and achieve committed sales volume targets while maintaining and improving customer's satisfaction.
• Actively problem solves by seeking better alternatives for performing assigned tasks by making rational assessments of options and reaching logical and accurate conclusions from available information.
• All other duties as assigned

Supervisory Responsibilities:

1. Not Applicable

Competencies; Knowledge, Skills, Abilities (KSA):

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.

• Excellent written and verbal communication.
• Detail oriented, ability to prioritize and multitask efficiently
• Proficient in Microsoft Excel, Word and Outlook
• Willingness to adapt in an evolving environment
• Ability to maintain high level of organization and prioritization
• Strong planning, analytical and mathematical skills

Minimum Qualifications / Education / Experience / Certifications:

1. Education:

a. Bachelor's degree or equivalent work experience required .

2. Experience:

a. Freight forwarder experience preferred.

b. Experience working effectively with transport service providers.

c. Experience in trading, resale, distribution and supply chain preferred

d. Proficiency in Microsoft Office: specifically Outlook, Word, and Excel with the aptitude to quickly learn and understand additional applications

3. Licenses / Certifications:

a. Valid driver's license - required

4. Language:

a. Proficiency in English required

b. Bi-Lingual - Spanish or Portuguese is a plus

Work Environment / Conditions:

The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore

1. Must be adaptable to work in a shared space, with constant noise, with/or without the use of a private office.

2. Hybrid in-office and/or work-from-home role

Physical Requirements / Demands:

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

1. While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis.

2. Push, pull, and lift to 20lbs

3. While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time.

Acknowledgement:

This job description is not an exhaustive list of areas of responsibility or tasks that an incumbent in this position may be asked to perform. All Employees are required to deliver the desired results intended for their role, at the designated level of knowledge, skill, and ability commensurate with their job title and level within the organization.

NOTICE TO APPLICANTS:

Ravago Americas is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, age, sex, religion, national origin, disability, veteran status, citizenship status, or marital status. We assure you that your opportunity for employment with this employer depends solely upon your qualifications.