Food Runner Job Description
Position Title: Food Runner
Reports To: FOH Manager / Expo Lead
Department: Front of House
Status: Non-Exempt / Tipped
Purpose
The Food Runner bridges the kitchen and the dining room, ensuring food reaches guests promptly, accurately, and beautifully. This role keeps the flow of service smooth, organized, and positive for both team and guests.
Essential Duties & Responsibilities
- Deliver food to tables promptly, ensuring proper plate presentation and guest satisfaction.
- Communicate with expo and kitchen to verify ticket accuracy and timing.
- Assist servers by pre-bussing, running side items, and supporting table service.
- Ensure all food leaves the window hot, complete, and garnished correctly.
- Maintain cleanliness in the expo area and dining room pass.
- Communicate guest needs, allergies, and modifications clearly to expo and servers.
- Support the FOH team with reset and closing duties as assigned.
Qualifications
- Ability to multitask in a fast-paced environment.
- Strong attention to detail and commitment to teamwork.
- Friendly, professional demeanor with strong communication skills.
- Able to lift 35 lbs and stand/walk for extended periods.
- Experience in a full-service restaurant preferred but not required.
Core Traits
Calm under pressure, guest-focused, and a team player who keeps the energy positive and the line moving.
Join our team
The restaurant nearby that satisfies every craving with the best beer, the best bites and that unbelievable fusion of New Mexican Soul food is Nexus. Our goal is perfection and we hit it every time, whether you are drinking the brews we craft right here in house or enjoying a half-pound of smoked brisket in our smokehouse. We claim the title of best restaurant and brewery in Albuquerque because we’ve earned it.
We truly care about our team members and believe that hard work should gain you great rewards. Just because we are a local small business doesn’t mean our team members deserve any less than people at larger companies. One of the key features of our benefits package is a health and dental insurance for every team member – yes, every team member. That is just the beginning.