Explorers Manager

Explorers Manager: Rosewood Calistoga

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

The Explorers team creates enriching, engaging, and memorable experiences for our youngest guests through thoughtful programming, creativity, and genuine care. Inspired by discovery, learning, and connection, the team provides a safe, nurturing, and exciting environment where children can explore, learn, and create lasting memories.

The Explorers program is an extension of Rosewood\''s commitment to relationship hospitality, creating meaningful moments for families while connecting children to the culture, nature, and spirit of the destination.

YOUR ROLE

As the Explorers Manager, you will lead all aspects of the children\''s program, creating innovative experiences that inspire curiosity, creativity, learning, and adventure. You will oversee daily operations, team leadership, program development, safety compliance, guest engagement, and financial performance while ensuring every child and family receives exceptional care and service.

This role combines leadership, creativity, and operational excellence to create a best-in-class family experience that enriches the overall resort journey and reinforces Rosewood\''s commitment to unforgettable guest experiences.

HOW YOU'LL MAKE THE PLACE

• Lead, mentor, and develop a team of Explorers Associates, fostering a culture of safety, engagement, and exceptional guest service.
• Design and oversee innovative programming that connects children to the destination through nature, culture, wellness, creativity, and discovery.
• Ensure the highest standards of child safety, supervision, compliance, cleanliness, and operational excellence.
• Build meaningful relationships with families and create memorable experiences that enhance the overall guest stay.
• Collaborate with resort departments to develop seasonal events, family programming, and unique experiences.
• Manage departmental operations, scheduling, budgeting, inventory, training, and performance to ensure a successful and sustainable program

COULD THIS BE YOU?

• You are passionate about creating enriching experiences for children and families within a luxury hospitality environment.
• You are an inspiring leader who enjoys coaching, mentoring, and developing high-performing teams.
• You have strong organizational and operational skills with the ability to manage multiple priorities simultaneously.
• You are creative, energetic, and committed to developing innovative and engaging programming.
• You possess excellent communication and relationship-building skills and thrive in a guest-facing role.
• You bring experience in children\''s programming, education, recreation, childcare, hospitality, or a related field, along with knowledge of child safety and supervision best practices.

OUR BENEFITS

As part of our team, you'll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. Our offerings include:

• Zero-cost healthcare plan options
• 401(k) retirement savings program
• 15 days of paid time off and 7 paid holidays
• 14 weeks of fully paid maternity and paternity leave for eligible associates
• 12 complimentary room nights annually plus 50% off food and beverage experiences
• Complimentary employee meals and free onsite parking.

In addition, we provide ongoing learning and development opportunities and access to global career pathways across Rosewood Hotels & Resorts, helping you build a rewarding and meaningful career.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard - and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations.

We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them - and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

PAY TRANSPARENCY

The salary range for this position is $71,000 - $75,000 annually. This is the pay range that the company expects to pay for this position. This position may also be eligible for bonuses. Decisions regarding individual salaries will be based on several factors, such as experience, type of experience, location, and education.