Billing, Communication Skills, Computer Skills, Customer Satisfaction, Customer Support/Service, Documentation, Driver's License, High School Diploma, Interpersonal Skills, Organizational Skills, Parts Sales, Problem Solving Skills, Resolve Customer Issues, Safety Standards, Telephone Skills, Time Management
The Parts Manager is knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He/she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery.
The ideal candidate has a high school diploma or GED and experience with automotive parts and accessories. Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
RESPONSIBILITIES
- Point-of-contact for all parts employees
- Order Stock and Emergency parts
- Locate accessories or parts
- Monitors parts inventory and ensures storage areas are in good condition
- Maintains accurate documentation of all transactions
- Provides timely and accurate reports as required
- Oversees the proper processing of documentation, including PO, invoices, work orders, reports, etc.
- Enforces organizational safety standards
- Performs other duties as assigned
QUALIFICATIONS
- 5-10 years of dealership-level parts & accessories experience
- High school diploma or GED required; post-secondary education or coursework desired
- Working knowledge of the industry
- Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure in any situation
- Strong organizational and problem-solving skills
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Strong computer skills
- Neat, clean, and professional appearance
- Unrestricted driver's license and clean driving record
J
Jarrett Automotive Group