Experienced Ford/Lincoln Parts Manager

The Parts Manager is knowledgeable about automotive parts and accessories and can accurately answer questions and satisfy customer requirements in person or on the phone. He/she locates automotive parts within the current inventory or from other sources (such as the internet, vendors, other dealerships, etc.) and arranges for delivery.

The ideal candidate has a high school diploma or GED and experience with automotive parts and accessories. Candidates must have a pleasant and courteous personality, strong customer service and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

RESPONSIBILITIES

• Point-of-contact for all parts employees
• Order Stock and Emergency parts
• Locate accessories or parts
• Monitors parts inventory and ensures storage areas are in good condition
• Maintains accurate documentation of all transactions
• Provides timely and accurate reports as required
• Oversees the proper processing of documentation, including PO, invoices, work orders, reports, etc.
• Enforces organizational safety standards
• Performs other duties as assigned

QUALIFICATIONS

• 5-10 years of dealership-level parts & accessories experience
• High school diploma or GED required; post-secondary education or coursework desired
• Working knowledge of the industry
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure in any situation
• Strong organizational and problem-solving skills
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Strong computer skills
• Neat, clean, and professional appearance
• Unrestricted driver's license and clean driving record