| Location | Pittsburgh, PA |
Transforms complex tasks into intuitive, accessible and easy-to-use designs through the entire experience lifecycle, from the first-time user to the expert. Leads and guides the discovery of customer and business needs through contextual inquiries, generative and quantitative research. Uncovers customer latent needs and creates vision to meet those needs. Sets the design direction and strategy. Communicates the initiative and product to others, through user journeys, storyboards, prototypes, wireframes and other materials. Sets the direction for usability of new and existing products, makes adjustments to align with shifting customer expectations. Establish research methods and strategies, conduct studies, and present findings that will inform improvements in the customer experience. Skills: Employee Engagement Agile Web Development Digital User Experience Business Requirements Documentation (BRD) Wireframing IT Architecture JavaScript Data Visualization Experience: 6-8 years related experience.