Experience Center Supervisor

Experience Center Supervisor

Salary

$23.80 Hourly

Location

Little Rock Convention & Visitors Bureau, AR

Job Type

Full Time- Regular Position

Job Number

CVB-2026-05

Department

Little Rock Convention & Visitors Bureau

Division

Marketing & Communications

Opening Date

05/01/2026

Closing Date

6/1/2026 11:59 PM Central

FLSA

Non-Exempt

Bargaining Unit

LRCVB

Supervisory Responsibility?

Yes

On-Line Applications Only?

Yes

Department:

LRCVB

• Description
• Benefits
• Questions

The City of Little Rock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. City of Little Rock complies with applicable state and local laws governing non-discrimination in employment in every work location. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Objective & Safety/Security Sensitive Designation

JOB OBJECTIVE: To serve as the on-site operations supervisor of the Experience Center responsible for overseeing daily operations during public hours and ensuring a seamless, high-quality visitor experience; provides direct support to team and oversight of staffing, scheduling, and day-to-day team coordination to maintain consistent performance, particularly during peak hours, weekends, and special events, while maintaining a professional, welcoming, and customer-focused environment.

This is a Safety-Sensitive Job for Purposes of the Arkansas Medical Marijuana Amendment.

This position is not considered Essential Personnel under the LRCVB Inclement Weather policy.

Essential Functions

For a complete list of essential job functions please click HERE.

Minimum Qualifications, Additional Requirements and Supervisory Responsibilities

Must be available to work weekends and occasional after-hours events.

Incumbents must be at least twenty-one (21) years of age due to the handling and/or service of alcoholic beverages in compliance with Arkansas state law.

This position may require one or more of the following pre-employment screenings: drug and alcohol screening, or background investigation.

Application Requirements

• Online applications only
• Applicant's answers to supplemental questions will be used to screen for minimum qualifications electronically.
• Please include a complete work history when completing application.
• List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
• All communication regarding application status will be sent to candidates via text message/email address listed on account.
• You may check your inbox in your Careers/LittleRock account to review all notices sent to the email address associated with your applications.
• Applicants may check application status for any position by logging into their account at Careers/LittleRock or contacting Human Resources at (501) 371-4590 if they are having computer difficulties.

LRCVB Benefits - Full-Time Employees

Health Insurance - Cigna - Cost per pay period

• Base Plan: Emp only: $16.53; Emp + Spouse: $291.88, Emp + Child(ren): $241.82; Family: $517.18.

• Buy-up 1 Plan: Emp only: $51.69; Emp + Spouse: $365.74, Emp + Child(ren): $308.64; Family: $622.68.

• Buy-up 2 Plan: Emp only: $64.37; Emp + Spouse: $392.34, Emp + Child(ren): $332.71; Family: $660.69.

• High Deductible Plan: Emp only: $10.90; Emp + Spouse: $280.10, Emp + Child(ren): $231.13; Family: $500.34.

Four (4) plans to choose from: Base Plan; Buy-up 1 Plan, Buy-up 2 Plan or High Deductible

• Base Plan: $3,000 deductible (in network), $40 co-pay for PCP - $70 co-pay for specialist; Prescription co-pays: $0, $20, $40, $80 co-pay, $200 Rx deductible for Tier 2, 3, 4
• Buy-up 1 Plan: $2,000 deductible (in network), $30 co-pay for PCP - $60 co-pay for specialist; Prescription co-pays: $15, $45, $70, $70 co-pay; no additional Rx deductible.
• Buy-up 2 Plan: $1,000 deductible (in network), $25 co-pay for PCP - $50 co-pay for specialist; Prescription co-pays: $15, $45, $70, $70 co-pay; no additional Rx deductible.
• High-Deductible Plan: $2,500 deductible (in network), Prescriptions: Tier 1 10% after deductible; Tier 2 20% after deductible; Tier 3 30% after deductible; Tier 4 $80 co-pay after deductible
• Effective 1st of the month following 30 days of regular full-time employment

Dental Insurance - Emp: $0; Emp & Spouse: $11.90; Emp & Child: $16.62; Family: $31.58 per pay period

• Delta Dental - $50 deductible except for Preventative Services; $0 deductible for Preventative Services
• Maximum of $1,000 annual benefit per person per calendar year
• Effective 1st of the month following 30 days of regular full-time employment

Vision Insurance - Emp: $4.02; Emp & Spouse: $7.64, Emp & Child: $8.24 and Family: $11.74 per pay period

• Delta Vision - $0 deductible - co-pays and allowances; $10 co-pay for well vision exam (once every 12 months) plus $20 co-pay for materials lenses & frames or contact lens fitting & evaluation
• $150 allowance for frames (once every 24-month frames/12-month lenses)
• Or - Contact Lens - $150 allowance for contacts
• Effective 1st of the month following 30 days of regular full-time employment

Life Insurance - LRCVB pays employee premium (dependent life not offered)

• 2 times annual salary rounded to the nearest thousands of coverage to a maximum of $350,000
• Effective 1st of the month following 30 days of regular full-time employment

Accidental Death and Dismemberment - LRCVB pays employee premium

• 2 times annual salary rounded to the nearest thousands of coverage
• Effective 1st of the month following 30 days of regular full-time employment

Long Term Disability - LRCVB pays employee premium

• Effective the first day of the month following 30 days of regular full-time employment.

Short Term Disability - Voluntary employee pays premium

• Effective the first day of the month following 30 days of regular full-time employment.

Pension - Automatic enrollment, effective the first day of regular full-time employment

• Defined Benefits Plan: 4.5% employee contribution/9% employer contribution
• Vested after 5 years of service; Normal retirement age is 65.

Flexible Spending Account / Health Savings Account -

• Choose from FSA (with Base, Buy-up 1 or Buyup 2 Plans), HSA (with High Deductible Plan) or Dependent Care Expenses,
• FSA - can enroll at Open Enrollment after one year of service
• HSA - can enroll during initial enrollment period or at Open Enrollment

Deferred Compensation - Arkansas Diamond Plan - employee contribution only, no employer contribution.

Voluntary Supplement Coverage - AFLAC (accident, cancer, etc.) voluntary insurance for employee, spouse and/or child(ren); MASA - Medical Transport Solutions; Simple Will - available at open enrollment only; Voluntary additional Life and AD&D available for employees and dependents with One America or Transamerica

Tuition Assistance - $1,000 per semester, up to $3,000 per calendar year, available after 6 months of employment.

Paid Time Off (PTO) Leave Policy

Years of Service Accrued

per Pay Period

Yearly PTO Accrual

Max carryover

0 - 3 years

6.16

160.16

320

3 -10 years

7.70

200.20

320

10 - 20 years

8.62

224.12

320

20 + years

10.16

264.16

320

Short Term Disability (STD) Leave Policy

Years of Service Accrued

per Pay Period

Yearly PTO Accrual

Max carryover

All

1.85

48.10

1000

Unused PTO hours in excess of the maximum will be transferred to STD account annually up to the maximum carryover for STD hours.

01

Are you willing to start at $23.80/hourly?

• Yes
• No

02

Are you twenty-one (21) years of age? (NOTE: this is a requirement for this position)

• Yes
• No

03

Do you have experience in tourism, hospitality, retail, or a related field?

• Yes
• No

04

If yes, please describe your experience in tourism, hospitality, or retail, including the type of work performed and your responsibilities. [Please ensure this information is included in your work history.] If not applicable, please enter N/A.

05

Are you able and willing to work evenings, weekends, and holidays as required? (NOTE: weekends are required for this position)

• Yes
• No

06

How did you find out about this particular position?

• LRJobs.LittleRock.gov
• Facebook/Social Media
• Arkansas Business
• KARK4/FOX16 Social Media Live
• Newspaper (Arkansas Democrat Gazette or El Latino)
• City Employee
• Friend or relative who does not work for the City
• Internet Search Engine (Google, Yahoo, Bing)
• Career Builder/Indeed
• Government Jobs
• Indeed
• College/University Career Page
• Career Fair
• Virtual Job Fair
• Career Counselor (Military or Goodwill, Workforce)
• Re-entry Program (Community Programs)
• Department of Workforce Services
• Professional Association
• Other

Required Question

Employer City of Little Rock