Reports to: General Manager/Department Manager
Job Summary:
Our mission is to provide an innovative and entertaining dining experience which will compel our guests to become raving fans and create brand loyalty. Join us as a guest, leave as a friend. Expeditors are responsible for ensuring that all food orders are prepared within a timely manner and according to guest special requests and company recipes. Communicates with the service and heart of house teams to expedite all food deliveries to to-go, dining room, and bar areas.
Responsibilities and Duties
- Believes in and follows all Employee Handbook standards and expectations.
- This position requires attendance as scheduled and policy and procedure complianc.
- Perform opening set up, running side work and closing duties.
- Maintain a neat and orderly work area. [KR1]
- Perform job functions with accordance to performance standards.
- Perform other related duties as assigned by the General Manager/Department Manager.
- Work with "team work" always in mind.
- Ensure the highest quality preparation and presentation of food items.
- Serve hot food hot and cold food cold every time.
- Manage the preparation of all re-cooks and special order requests.
- Expedite the service of food to to-go, dining room, and bar areas.
- Utilize the expo tickets effectively in order to maintain the flow of service, control cost/waste, and build sales.
- Organize the table orders in the expo area according to the tickets.
- Complete specific side work and station maintenance.
- Follow all safety and sanitation guidelines at all times.
- Support the service team in a way as to create new and repeat business and avoid guest complaints.
Minimum Qualifications
- Kitchen experience required, preferably in a high-volume atmosphere
- Knowledge of basic restaurant hospitality and fully engaged, service minded attitude
- Food Safety certification, as state law requires
- Good hearing for safety and accurate communication (with or without accommodation)
- Must be able to read, write and speak in English
- Must have reliable transportation to and from work
- Basic computer usage skills
- Organization and Time Management Skills
- Must be alert to the Team member and Guest's needs
- Must possess Excellent Communication Skills
- Must possess strong leadership abilities
- Must possess valid food safety certification or any other food/alcohol certification if required by state law
- Compliance with our dress and appearance policy including black slip resistant shoes
- Ability to pass general information and department test (test score of 90% of higher)
- Able to lift at least 50 pounds
Physical Qualifications
- Prolonged periods standing
SUPERVISORY RESPONSIBILITIES
This position does not include any supervisory responsibilities.
[KR1]Mentioned in compliance of dress appearance policy…