Expansion Account Executive - Emerging Business

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.

We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

We are currently seeking an Expansion Account Executive to join our dynamic sales team. As an Expansion AE - Emerging youll play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the Emerging segment (300 employees or less). Your expertise in managing a large volume of high velocity deals will be instrumental in expanding client accounts.

This is a key role within the organization, as MaintainX has seen (and will continue to see) triple-digit, year-over-year growth; thus, creating a need for world-class client care and management.

The ideal Emerging Expansion AE/Account Manager won't be afraid to pick up the phone and engage with several hundred accounts on a quarterly basis. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion. This is a difference-making, meaningful, high-responsibility role, and we expect the right candidate to be someone who thrives under pressure, is highly organized, and is laser-focused on the client.

Responsibilities:

• Ownership - You will own a "book of business" from post-sale handoff onwards. You would use your sales experience to effectively engage and build relationships with a large segment of our emerging customers. Know your clients like family and take care of them as such.
• Expansion - Happy clients tend to expand. You will leverage your experience in navigating high volumes of deals to identify and capitalize on expansion opportunities within existing accounts, ensuring client satisfaction and long-term business partnerships.
• Prospecting - You will take a proactive approach in identifying customer needs and providing innovative solutions, going above and beyond to deliver exceptional service and exceed customer expectations.
• Presentation - Articulate key metrics and data to demonstrate the value and impact of our solutions, effectively conveying the return on investment for our clients.
• Organization - You will manage a book of business and need to execute multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc. It's imperative that you stay organized and nothing falls through the cracks.
• Systems - We're a tech company, so we provide you with great technology to do your job. You will become a master of using systems like Salesforce, Outreach, ZoomInfo, and others.
• Forecast - You will accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy.
• Document - Exhibit meticulous attention to detail and organizational skills, ensuring accurate and timely documentation of customer interactions, deals, and progress.
• Startup Mentality - You will embrace the entrepreneurial, grind-it-out mentality of building something new.

Requirements:

• A minimum of 2 years of experience in a quota-carrying SaaS sales closing role (New Business AE or Expansion AE/AM).
• Demonstrated success managing a large volume of prospects while driving product adoption.
• Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights to both internal and external stakeholders.
• Proven ability to conduct engaging product demonstrations.
• Adaptability and comfort in a fast-paced, rapidly changing sales environment.
• Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management.
• Excellent interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams.
• A positive, passionate, and creative mindset, combined with high-character qualities that align with our company values.
• An open and hungry mind, always willing to improve through coaching and learn about our customers' industries.
• Bachelors degree or higher, ideally in a relevant field.

Bonus Requirements:

• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working in CMMS or facility operations software.
• Documented success in working in a remote setting.

What's in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You'll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That's why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.