Administrative Skills, Business Skills, Communication Skills, Customer Relations, Detail Oriented, English Language, Hospitality and Tourism, Leadership, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Needs Assessment, Organizational Skills, Presentation/Verbal Skills, Public/Media/Press/Analyst Relations, Restaurant, Training/Teaching, Writing Skills
LOCATION
Atlanta, Georgia
POSTED
30+ days ago
The Executive Trainer (US) is a dynamic individual who combines a successful and in depth training background with demonstrated strengths in hospitality, public speaking, relationship building and delivery of an exceptional learning and development product for Forbes Travel Guide. This role requires executing contracted hotel, restaurant, spa, and ocean cruise training to properties around the globe; a considerable working knowledge of Forbes Travel Guide standards and Star Rated properties; acting as a representative and ambassador of Forbes Travel Guide at all times; and enhancing and creating additional resources for the Learning and Development training library. The Executive Trainer will also assist with creating programs for clients, as well as continued enhancement of Learning and Development offerings.
DEPARTMENT Learning and Development
LOCATION Currently residing in the contiguous United States (excluding Alaska, Hawaii, and U.S. territories) near a major international airport
TYPE Full Time minimum 50 hours per week
EXPERIENCE LEVEL 7 years or more
BENEFITS 401K, Dental, Health
Responsibilities
Perform a defined number of training sessions to hospitality and service industry clients around the globe
Conduct training to departmental groups within each client property to represent and interpret the Forbes Travel Guide standards for hotel, restaurant, spa and ocean cruise ratings
Communicate both internally and externally as necessary for training preparations; work with the client to determine agenda, recommended attendance and overall logistical planning
Facilitate training with sensitivity to group dynamics and current star rating level to create a positive and motivating learning environment
Do follow up consultation with the client to determine future needs regarding training; provide integral support in retaining and obtaining future business
Perform various administrative tasks
Skills Required
Currently residing in the contiguous United States (excluding Alaska, Hawaii, and U.S. territories) near a major international airport
Fluent in English additional language desired
Outstanding written and verbal communication skills
Has extensive background and knowledge of operations within the hospitality industry, specifically in the luxury hotel, restaurant, and spa markets
Previous experience in a Four-Star hotel or Five-Star hotel in a leadership position, Director level or above preferred
Substantial travel experience at the luxury level
Proven success in driving results through training
A unique blend of business acumen, technical aptitude and strong organizational skills; effective at multi-tasking and working as both an individual and as a team
Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail
Dependable, follows through on commitments, flexible and can easily adapt to changing priorities on notice
Excellent managerial skills and proven record of strong client relationship building
Strong and confident presentation style, reacts well under pressure
Extremely organized, uses time efficiently, is mature, self-motivated, and manages competing demands
Proficient in Microsoft Office (Word, Excel and PowerPoint)
Domestic and international travel weekly, 15 to 20 days per month (non-negotiable)
Holder of a valid U.S. passport, or a U.S. permanent resident (Green Card holder) and holding a passport permitting entry to countries in North America, Europe, and Middle East