1st Level Support, 2nd Level Support, Android, Antivirus, Apple Macs, Audiovisual, Authentication, Best Practices, C-Level Management, Communication Skills, Conferences, Customer Satisfaction, Customer Support/Service, Detail Oriented, Documentation, Endpoint Security, Establish Priorities, Executive Assistant Skills , Executive Recruiting, Firewalls, Hardware Installation, Hardware Repair, Hardware Upgrades, Help Desk, Identify Issues, Interpersonal Skills, LDAP (Lightweight Directory Access Protocol), Leadership, Linux Operating System, MCSE - Microsoft Certified Systems Engineer, Mac Operating System, Manufacturing Data Management, Microsoft Active Directory, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Windows Operating System, Microsoft Word, Mobile Devices, Network Administration/Management, Network Configuration Management, On Call, On Site Support, Printing, Problem Solving Skills, Process Improvement, Software Administration, Software Patches, Systems Administration/Management, Team Player, Technical Leadership, Technical Support, Testing, Time Management, User Interface/Experience (UI/UX), VPN (Virtual Private Network), Vendor/Supplier Relations, VoIP (Voice over IP), WebEx, Willing to Travel