Executive IT Support

Sierra Nevada Corp

Sparks, NV

JOB DETAILS
SKILLS
Accounting, Adjudication, Aerospace and Defense, Android, Apple, Artificial Intelligence (AI), Automation, Business Strategy, Business Support, CompTIA A+, CompTIA Network+, Computer Maintenance, Computer Science, Computer Security, Customer Support/Service, Desktop Administration, Desktop PC, DoD Clearance, Enterprise Protection, Executive Assistant Skills , Federal Government, Finance, Hardware Configuration Management, Human Resources, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Information/Data Security (InfoSec), Laptop PC, Leadership, Leading Edge Technology, Legal, Mac Operating System, Marketing Communications, Microsoft Product Family, Microsoft Windows Operating System, Mobile Devices, Mobile Operating System, Operational Strategy, Peripheral Hardware, Problem Solving Skills, Security Clearance, Security Protocols, Software Administration, Strategic Planning, Systems Maintenance, Team Player, Technical Support, Technical Writing, Time Management, United States Department of Defense (DoD), Videoconferencing, iOS
LOCATION
Sparks, NV
POSTED
20 days ago

The Executive IT Support Specialist is responsible for delivering high-level technical support to executive leadership within the Aerospace and Defense industry. This role ensures that executive users have seamless access to technology and efficient resolution of IT issues, maintaining productivity and strategic operations. The Specialist will troubleshoot, resolve, and escalate technical problems while providing exceptional customer service.

As SNC''s corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.

Key Responsibilities:

  • Provide dedicated IT support to executive leadership, ensuring timely and effective resolution of technical issues.
  • Install, configure, and maintain hardware and software for executive offices and remote environments.
  • Manage and troubleshoot mobile devices, laptops, desktops, and other peripheral devices.
  • Assist with video conferencing setups, ensuring seamless connectivity and functionality during meetings.
  • Coordinate with other IT teams to escalate and resolve complex issues beyond the scope of front-line support.
  • Maintain confidentiality and security of all executive communications and data.
  • Train and assist executives in using new technology and software applications.
  • Monitor and maintain system performance, ensuring minimal downtime and optimal functionality.
  • Document and update technical procedures and support actions.
  • Assist in the implementation of new technologies and systems for executive use.

Qualifications You Must Have:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 5 years of experience in IT support, with at least 2 years supporting senior executives.
  • Proficiency in Windows, macOS, and mobile operating systems (iOS, Android).
  • Certification in CompTIA A+, Network+, or equivalent.

Qualifications We Prefer:

  • Experience in the Aerospace and Defense industry.
  • Advanced certifications such as ITIL, Microsoft Certified: Modern Desktop Administrator Associate, or Apple Certified Support Professional.
  • Familiarity with enterprise-level security protocols and data protection policies.
  • Experience with AI-driven IT support tools and automation.

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.

IMPORTANT NOTICE:

This position requires the ability to obtain and maintain a Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.

Learn more about the background check process for Security Clearances.

SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We're known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation's most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!

SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.

About the Company

S

Sierra Nevada Corp

Sierra Nevada Corporation (SNC) is a world-class prime systems integrator and electronic systems provider known for its rapid, innovative, and agile technology solutions. Fast-growing and widely diversified, SNC is a high-tech electronics, engineering, and manufacturing corporation that continues to expand its impressive portfolio of capabilities, programs, products and services.

SNC is a privately held company under the leadership of CEO, Fatih Ozmen, and President and CFO, Eren Ozmen. Over the last 30 years under the Ozmen’s leadership, SNC has remained focused on providing its customers the very best in diversified technologies to meet their needs and has a strong and proven track record of success. Headquartered in Sparks, Nevada, SNC is the Top Woman Owned Federal Contractor in the United States.

Since SNC was founded in 1963, its strong tradition has been to develop and provide high technology Electronics, Avionics, and Communications systems. Investing heavily over the years in people, processes, modern facilities, and the state-of-the-art equipment, SNC continues to enhance our technical advantage to provide innovative and cost-effective solutions to our customer’s requirements. With numerous successful and diverse acquisitions, SNC continues to acquire new capabilities as we expand our tradition of excellence into the areas of Renewable Energy, Telemedicine, Nanotechnology, Cyber, Net-Centric Operations, Microsatellites and Human Space Flight.

SNC employs an extremely talented workforce of over 2100 people most of whom are scientists, engineers, or technical personnel with college or advanced degrees, and all of whom are dedicated to satisfying our customers' needs. Our 7 different Business Areas operate from 31 locations in 16 states along with numerous customer support sites located throughout the world. Please take a look around our website as it provides much more information about SNC to include a detailed de ion of each Business Area and their respective capabilities, programs, products, and services.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Other/Not Classified
FOUNDED
1963
WEBSITE
http://www.sncorp.com/