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Executive Director, Senior Care Practice

Alera Group

Tacoma, Washington

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JOB DETAILS
SKILLS
Best Practices, Brokerage, Business Administration, Business Performance Management, Business Support, Change Management, Coaching, Consulting, Continuous Improvement, Data Quality, Decision Support, Finance, Financial Management, Healthcare Providers, Insurance, Leadership, Matrix Management, Mentoring, Multiplatform/Cross-Platform, Organizational Development/Management, Performance Metrics, Process Improvement, Professional Services, Profit & Loss Management, Return on Investment (ROI), Revenue Growth, Sales, Service Delivery, Strategic Planning, System Operations, Talent Management, Team Player
LOCATION
Tacoma, Washington
POSTED
18 days ago
OVERVIEW

Executive Director, Senior Care Practice - Property and Casualty

The Executive Director - Senior Care Practice is a senior operating leader responsible for the execution of Alera Group's Senior Care strategy across the national platform. This role owns operational performance, financial discipline, talent effectiveness, and delivery of the Senior Care strategic pillars, ensuring the practice operates as one unified, scalable platform.
About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Reporting to the Chief Sales Office, the Executive Director partners closely with practice leadership and shared services to translate strategy into measurable client outcomes and sustainable earnings growth.
Why Alera Group
  • Make an Impact: Your work supports businesses and individuals in protecting what matters most.
  • Grow With Us: We invest in development, mentorship, and long-term career growth.
  • The Collaborative Way: We believe in accountability, teamwork, and shared success across all offices and lines of business.
  • National Strength. Local Heart: Scale, resources, and expertise - with relationships that feel personal.
RESPONSIBILITIES

What You'll Do:

Strategic Execution & Practice Leadership: Execute the Senior Care strategic pillars through a unified national operating model. Translate strategy into operating plans, milestones, and measurable outcomes. Establish clear governance, decision ownership, and accountability across the practice.

Financial Discipline & Performance Management: Own operational financial performance for the Senior Care Practice in partnership with Finance, Sales and Service leadership. Manage against defined financial KPIs including revenue growth, expense ratios, margin improvement, and ROI. Ensure financial visibility, expense discipline, and data-supported decision making.

Operating Model & Service Delivery: Design, implement, and continuously improve the Senior Care operating and delivery model. Ensure service pillars are fully operationalized, integrated, and consistently delivered across regions. Drive improvements in data integrity, systems collaboration, and operational efficiency.

Talent Assessment & Organizational Effectiveness: Lead ongoing assessment of leadership, roles, and execution capacity across the Senior Care Practice. Identify talent gaps and recommend hiring, development, or organizational changes. Establish clear accountability and performance expectations in partnership with HR and people leaders within the practice.

Stakeholder Partnership: Serve as the primary operating partner to the Chief Sales Officer for Senior Care Execution. Collaborate closely with producers, senior care leaders, and shared services teams. Provide concise updates to executive leadership on progress, risks, and performance.

QUALIFICATIONS

What you will bring:

  • Bachelor's degree with 10 or more years of applicable work experience; MBA preferred
  • Senior operating leadership experience in the Senior Care industry, including senior care operators, insurance, brokerage, consulting, or professional services
  • Proven ability to execute strategy at scale
  • Strong financial acumen with experience managing P&L and expense discipline
  • Demonstrated experience assessing and leading high-performing teams
  • Ability to operate effectively in a producer-led, matrixed organization
  • Growth Mindset - Possess a strong growth mindset, which includes a focus on retention, and a willingness to learn; approach challenges with perseverance to overcome barriers by taking a new approach or seeking an alternate solution.
  • Change Management - Follow change management best practices to keep teams informed, supported, and engaged during times of change.
  • Coaching and Mentoring - Help team members grow and improve their skills; encourage others to take initiative and make decisions; invest your time and energy in the development of future talent.
  • Collaboration and Teamwork - Build an environment that is

About the Company

A

Alera Group

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