Executive Director, Facilities Operations

BSD Business Consulting

  • Cleveland, Ohio
  • 30+ days ago

    Highlights

    This executive-level leader will be responsible for developing and advancing a comprehensive facilities management program supporting hundreds of outpatient and ambulatory care locations across a multi-site healthcare system. This individual will collaborate closely with executive leadership, operational stakeholders, and regional facilities teams to develop long-term strategies that support organizational growth, operational efficiency, and an exceptional patient experience.

    Numbers & Facts

    LocationCleveland, Ohio

    Description

    We are seeking an experienced Executive Director, Facilities Operations to provide strategic leadership for facilities management services across a large ambulatory healthcare network. This executive-level leader will be responsible for developing and advancing a comprehensive facilities management program supporting hundreds of outpatient and ambulatory care locations across a multi-site healthcare system.

    The Executive Director will drive operational excellence, regulatory compliance, financial performance, workforce engagement, and client satisfaction across a complex healthcare portfolio. This individual will collaborate closely with executive leadership, operational stakeholders, and regional facilities teams to develop long-term strategies that support organizational growth, operational efficiency, and an exceptional patient experience.

    Key Responsibilities

    • Provide executive leadership for facilities operations across a large ambulatory healthcare network.
    • Lead the development, implementation, and continuous improvement of a scalable facilities management program supporting multiple outpatient locations.
    • Partner with executive leadership, operational leaders, and clinical stakeholders to align facilities services with organizational objectives.
    • Oversee maintenance operations, engineering services, asset management, vendor management, and service delivery across a diverse healthcare portfolio.
    • Drive operational consistency, standardization, and continuous improvement initiatives across all locations.
    • Ensure compliance with regulatory, accreditation, life safety, environmental, and safety requirements.
    • Develop and execute strategic plans to improve operational performance, facility reliability, and service quality.
    • Manage and optimize operating budgets, forecasting processes, resource planning, and performance metrics.
    • Lead large, geographically dispersed teams and foster a culture of accountability, engagement, and continuous development.
    • Oversee contracted services, capital projects, renovations, and construction activities as required.
    • Ensure safe, efficient, and cost-effective facility operations that support healthcare delivery and organizational objectives.
    • Collaborate with cross-functional departments to support growth initiatives, operational readiness, and facility-related projects.

    Required Qualifications

    • Bachelor’s degree or equivalent combination of education and relevant experience.
    • Minimum of 7 years of management experience.
    • Minimum of 7 years of experience in facilities management, engineering operations, or business/operations services involving both hard and soft facilities services.
    • Significant leadership experience within healthcare facilities management, engineering operations, integrated facilities services, or related environments.
    • Demonstrated success managing large, multi-site facilities portfolios.
    • Proven experience leading large teams and multiple levels of management across geographically dispersed locations.
    • Strong knowledge of facilities maintenance, engineering operations, asset management, and service delivery best practices.
    • Experience ensuring compliance with healthcare regulatory, accreditation, life safety, and environmental requirements.
    • Strong financial management skills, including budget development, forecasting, resource planning, and operational performance management.
    • Exceptional communication, relationship-building, and stakeholder management abilities.

    Preferred Qualifications

    • Experience within health systems, ambulatory care networks, outpatient facilities, or academic medical environments.
    • Experience partnering with executive leadership teams and senior operational stakeholders.
    • Experience overseeing vendor relationships, contracted services, and construction projects.
    • Track record of implementing operational improvements and standardization initiatives across multiple sites.
    • Strong strategic planning and organizational leadership capabilities.

    Core Competencies

    • Executive Leadership
    • Healthcare Facilities Management
    • Engineering Operations
    • Multi-Site Operations Management
    • Regulatory Compliance
    • Life Safety & Environmental Compliance
    • Financial Management & Budgeting
    • Strategic Planning
    • Vendor & Contract Management
    • Asset Management
    • Performance Management
    • Continuous Improvement
    • Stakeholder Engagement
    • Change Management
    • Team Development & Leadership

    Benefits

    • Competitive compensation package
    • Comprehensive health and wellness benefits
    • Retirement savings programs
    • Paid time off and holidays
    • Professional development opportunities
    • Relocation assistance available for qualified candidates

    This role offers an opportunity to lead facilities operations across a large healthcare network, driving operational excellence, regulatory compliance, and strategic growth while supporting high-quality patient care environments.

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