Executive Director - Cloud Service Provider (CSP) Strategy & Executive Governance

As an Executive Director within Infrastructure Platforms Client Solutions (IPCS), you will represent and consolidate business demand for strategic Cloud Service Providers (CSPs), bringing together priorities across lines of business and Enterprise Technology to establish a clear vision for provider engagement and investment. Your strategic planning, analytical reasoning, and stakeholder management skills will enable you to translate diverse business needs into enterprise priorities, align provider capabilities to those needs, and support strategic investment and commercial decisions. You will build strong relationships across business, technology, and vendor stakeholders to reduce fragmented engagement and drive greater consistency, leverage, and value from the firm's CSP partnerships.

Job responsibilities

• Develop a consolidated view of client and line-of-business demand for strategic CSPs, bringing together Voice of Customer, client strategy, service needs, and Enterprise Technology priorities to inform enterprise decisions

• Establish prioritization mechanisms that translate diverse business and technology needs into clear strategic CSP priorities, outcomes, and investment opportunities

• Advise on strategic CSP solutions and investment opportunities, evaluating business needs against provider capabilities, roadmaps, and commercial considerations to identify the most effective and cost-efficient approaches

• Foster strong relationships across lines of business, technology teams, and strategic CSPs, coordinating cross-functional engagement and reducing fragmented or duplicative provider interactions

• Partner with Vendor Governance, Sourcing, Finance, Engineering, and other stakeholders to bring client demand, dependencies, risks, and trade-offs into vendor, investment, and commercial decisions

• Drive accountability for strategic CSP priorities through mechanisms that track commitments, escalations, adoption, outcomes, and realized client value

• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements.

• Promotes reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in strategic technology partnerships, cloud strategy, client or business demand management, or enterprise-scale technology programs

• Demonstrated proficiency in synthesizing complex business and technology needs, establishing prioritization mechanisms, and translating demand into clear strategic priorities and outcomes

• Advanced analytical reasoning and commercial acumen, applying data-driven analysis to evaluate provider capabilities, strategic opportunities, dependencies, risks, business value, investment considerations, and cost optimization opportunities

• Proven ability to lead through ambiguity, manage complex cross-functional dependencies, and drive alignment across business, technology, and vendor stakeholders

• Advanced expertise in executive communication and stakeholder management, establishing productive relationships and influencing strategic investment and provider outcomes

• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.

• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.

Preferred qualifications, capabilities, and skills

• Experience owning strategic partnerships with hyperscalers (AWS, Azure, GCP) at enterprise scale

• Strong cloud financial management/FinOps background (unit economics, chargeback/showback, TCO modeling, cost optimization)

• Commercial negotiation experience (MSAs/SOWs, pricing constructs, commit programs, credits, licensing, risk clauses)

• Knowledge of cloud governance and risk domains (security, resiliency, data controls, regulatory expectations)

• Experience building executive governance forums (QBRs/MBRs), KPI/OKR frameworks, and value realization reporting

• Familiarity with cloud operating models and platform product management (landing zones, shared services, service catalogs)

• Strong program/portfolio management credentials (e.g., PMP, SAFe/Lean portfolio, ITIL)s.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans