Executive Director

Harmony Senior Services

  • Charleston, South Carolina
  • 14 days ago

    Highlights

    Train all department heads on maintaining a budget and oversee budgetary compliance in each department, while also maintaining effective levels of care and primary resident day expense obligation. The Executive Director shall have full responsibility for the operation and management of the community and for all marketing, business, and financial functions of the community in accordance with the policies of the management company, the Owners, and Federal/State/Local laws and regulations.

    Numbers & Facts

    LocationCharleston, South Carolina

    Description

    1925 Essex Farms Drive, Charleston, South Carolina 29414

    Job Description

    The Executive Director shall have full responsibility for the operation and management of the community and for all marketing, business, and financial functions of the community in accordance with the policies of the management company, the Owners, and Federal/State/Local laws and regulations.

    Oversee all hiring practices to ensure that the facility is in compliance with local, state and federal laws
    Ensure that staff is hired within budgetary guidelines
    Participate in preparation of the community budget
    Train all department heads on maintaining a budget and oversee budgetary compliance in each department, while also maintaining effective levels of care and primary resident day expense obligation.
    Review monthly financials with all department heads and prepare a variance report in keeping with company guidelines. Develop plans of correction as needed
    Lead approval process for all contracts for any services in the community
    Achievement of NOI.
    Comply with all local/state/federal regulations and stay aware of relevant changes and updates
    Plan for and manage the survey process and prepare all plans of correction
    Maintain good relations with Local/State regulatory agencies
    Oversee the completion of all risk assessments and necessary family and physician communication for at- risk residents
    Oversee corporate and state compliance with incident reporting guidelines
    Maintain or exceed budgeted occupancy
    Oversee the development and implementation of the marketing plan
    Sustain good resident relations through daily visits; monitor resident and family morale
    Oversee monthly Resident Council Meetings
    Oversee Resident and Family Grievance Process
    Oversee resident move-in process to ensure smooth transition for all new residents and their families
    Oversee resident satisfaction survey program and call families to address any concerns noted or when a survey is not returned
    Ensure enforcement of Resident Bill of Rights
    Make daily rounds to ensure that the building is clean and furniture is placed appropriately
    Oversee the routine and preventative maintenance programs
    Oversee Capital Improvement projects as needed
    Other duties as assigned

    Bachelor’s degree with a minimum of 3 years’ experience working as an Executive Director
    Must hold current administrative license for the state in which the position is located
    Demonstrated success managing all aspects of senior community operations
    Strong sales leadership
    Ability to build relationships with community groups that will help grow census
    Strong customer service skills with ability to problem solve
    Ability to lead a management team and promote staff development
    Demonstrated record of financial management proficiency
    Ability to prioritize and manage multiple projects simultaneously
    Thorough knowledge of state/federal regulations
    To ensure timely response to community emergencies on weekends or after hours, Executive Director must live within a thirty (30) mile radius of their assigned community.
    Ability to work flexible hours to include evenings and weekends
    Must be able to lift, carry, and push up to 25lbs
    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status. We are committed to fostering a diverse and inclusive workplace.

    Why Harmony?

    • 401k + Fulltime & Part-time Benefits Packages

    • Training, Development & Career Laddering

    • Great work-life balance

    • Flexible Scheduling

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