Lead with Purpose. Inspire Excellence. Make a Difference.
Nestled on the beautiful shores of Lake Winnebago, Lakeshore Manor is a premier Memory Care Assisted Living (CBRF) community dedicated exclusively to serving individuals living with Alzheimer's disease and other forms of dementia. As part of Vista Senior Living Management, a division of Eden Senior Care, our mission is to provide compassionate, person-centered care that enhances quality of life while creating a safe, engaging, and supportive environment for every resident.
We are seeking an experienced, passionate, and driven Executive Director (CBRF Administrator) to lead our specialized memory care community. This is an exciting opportunity for a servant leader who thrives on developing teams, building meaningful relationships, and creating an exceptional experience for residents, families, and employees.
If you are looking for a leadership role where you can make a lasting impact while working in one of Wisconsin's most beautiful lakefront senior living communities, we encourage you to apply.
Position Summary:
The Executive Director serves as the operational and cultural leader of Lakeshore Manor. This position is responsible for the overall success of the community, including resident satisfaction, regulatory compliance, financial performance, occupancy growth, employee engagement, and the delivery of exceptional dementia-focused, person-centered care.
The successful candidate will lead by example, foster a culture of accountability and compassion, and ensure residents receive the highest quality of care while supporting families through every stage of their loved one's journey.
Essential Responsibilities
Leadership Operations
- Provide strategic leadership and oversight of all community operations.
- Foster a culture centered on compassion, accountability, teamwork, and excellence.
- Lead, coach, mentor, and develop department managers and staff.
- Promote operational efficiency while maintaining exceptional resident care and customer service.
- Drive continuous quality improvement initiatives.
- Participate in a shared leadership on-call rotation, providing after-hours operational support and guidance to ensure continuity of resident care and team support.
Resident Care Family Experience
- Champion person-centered memory care programming that promotes dignity, engagement, and quality of life.
- Build trusting relationships with residents and their families.
- Address concerns promptly, professionally, and compassionately.
- Ensure individualized service plans are implemented and maintained.
Regulatory Compliance Quality
- Maintain compliance with all Wisconsin CBRF regulations and company policies.
- Ensure ongoing survey readiness and successful regulatory outcomes.
- Promote a safe, secure, and welcoming environment for residents, staff, and visitors.
- Stay current with dementia care best practices and regulatory changes.
Financial Operational Management
- Monitor labor, census, expenses, and operational metrics.
- Develop and implement strategies to increase occupancy and resident retention.
- Partner with regional leadership to achieve operational and financial goals.
Team Development
- Recruit, hire, develop, and retain exceptional employees.
- Create a positive workplace culture focused on engagement, accountability, and professional growth.
- Ensure comprehensive onboarding, training, and ongoing education.
- Recognize and celebrate employee achievements.
Community Relations
- Represent Lakeshore Manor within the local community and healthcare network.
- Build strong relationships with hospitals, referral partners, physicians, hospice and community organizations.
- Support marketing initiatives and community outreach efforts that strengthen the community's reputation.
Qualifications
- Wisconsin CBRF Administrator certification or eligibility to obtain certification.
- Minimum of two years of leadership experience in assisted living, memory care, long-term care, or another senior living setting.
- Previous Executive Director or Assisted Living Administrator experience preferred.
- Excellent communication, leadership, and organizational skills.
- Demonstrated ability to manage budgets, staffing, occupancy, and quality outcomes.
- Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred (or equivalent leadership experience).
- Valid driver's license with an acceptable driving record.
- Willingness to participate in a shared leadership on-call rotation.
Compensation Benefits
- Competitive Salary: $65,000–$70,000 annually, based on experience.
- Quarterly Performance Bonus Opportunity based on the achievement of established community goals and key performance indicators, including quality outcomes, occupancy, labor management, financial performance, regulatory compliance, and employee engagement.
- Medical, Dental Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO) and Paid Holidays
- Professional Development and Career Advancement Opportunities
- Supportive Regional Leadership and Collaborative Team Environment
- Employee Recognition Programs
Why Join Lakeshore Manor?
At Lakeshore Manor, you'll have the opportunity to lead a dedicated Memory Care community where your leadership directly impacts the lives of residents, families, and employees every day. Supported by Vista Senior Living Management and Eden Senior Care, you'll have the resources, autonomy, and collaborative leadership needed to build an exceptional team and deliver outstanding care.
If you're passionate about senior living, committed to excellence, and ready to make a meaningful difference, we invite you to apply today.