Job Description
LifeWorks Restaurant Group is seeking a guest-focused Executive Customer Dining Manager to lead front-of-house operations and deliver an exceptional dining experience at one of our premier corporate dining locations. This role drives team performance through hands-on leadership, including recruiting, coaching, and developing staff while fostering a culture of recognition and accountability. The manager ensures service excellence by maintaining high professional standards, resolving guest concerns, and reinforcing policies and presentation expectations.
In addition to team leadership and guest engagement, the role oversees operational and financial performance. Responsibilities include managing scheduling and labor models to meet budget targets, maintaining accurate records across key metrics such as cover counts and food and beverage costs, and supporting inventory control. The ideal candidate leads by example, prioritizes safety and service quality, and partners closely with clients to consistently exceed expectations.
LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience-not a requirement-and deliver out-of-this world, truly sensory experiences, feeding company culture. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to marketing of the final, branded product. Learn more by visiting - Link here Home - LifeWorks Restaurant Group
Compensation Data
COMPENSATION: The Salaried rate for this position is $80,000.00 to $90,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark's good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
Oversee and manage all FOH areas of the client center. Lead a team that will focus on fine-dining service and education of student guests.
Prepare schedules to ensure service levels based on expected cover counts. Manage labor to budgeted guidelines.
Responsible for ensuring that all administrative duties for restaurant are completed accurately and on-time. Includes but not limited to scheduling, payroll, invoices, daily/weekly/monthly reporting.
Enforce sanitary practices for food handling, general cleanliness, and maintenance of dining areas. Uphold serv-safe guidelines.
Maintain professional client center image, including client center cleanliness, proper uniforms, and appearance standards.
Estimate supply needs, place orders with distributors, and schedule the delivery of supplies.
Ensure positive guest service in all areas. Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests.
Ensure a safe working and guest environment to reduce the risk of injury and accidents.
Provide direction to employees regarding operational and procedural issues.
Take responsibility for recruiting and hiring great people.
Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.
All other duties as assigned by management.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Limited physical requirements to assist various outlets during peak business demands (i.e., banquet room turns, restaurant bussing, etc.)
Bending - kneeling as directed above
Physical ability to supervise on-floor activities required 60% of the workday.
Chemicals/Agents - limited access while supervising the sanitation of the operation
Qualifications
2-3 plus years of experience in private and/or executive dining room leadership in a full-service, moderate to high-volume client center.
Fine-dining restaurant, private dining, or executive dining experience preferred.
Must be available to work occasional evenings and weekends.
Friendly, energetic and detail focused.
Strong leadership skills
Great interpersonal and communication skills
Desire to work in a fast-paced environment where quality and service are paramount.
Requires knowledge of the principles and practices within the food & beverage/hospitality profession.
Be a leader in communication and collaboration making sure to effectively integrate the needs from multiple departments and service teams.
Must be proficient in use of computers including programs such as MS Word, Excel.
Must be literate for written client and guest communication, administrative and Human Resource responsibility. Requires excellent reading writing abilities 100% of the day.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.