Panorama Education is seeking a highly organized, proactive, and strategic Executive Coordinator & Operations Administrator to support our Chief Marketing Officer (CMO), Chief Revenue Officer (CRO), and Chief Client Officer (CCO). This role sits at the intersection of executive support and internal operations, ensuring both our leaders and our office systems run smoothly.
The ideal candidate is a detail-oriented problem solver who thrives in a fast-paced environment, anticipates needs before they arise, and embraces modern tools, including AI, to work smarter, faster, and more effectively.
This position requires candidates to be based in the Greater Boston area.
Key Responsibilities
Executive Coordination
Serve as the primary point of contact for the CMO, CRO, and CCO, supporting both executives and their teams
Manage and strategically gatekeep complex, high-volume calendars across three executives, multiple time zones, using judgment and tools to optimize time and priorities
Coordinate logistics, agendas, and materials for Marketing, Revenue and Client Partnerships team offsites.
Leverage AI and productivity tools to support scheduling, meeting preparation, and workflow optimization
Prioritize meeting requests and make informed decisions to protect time for strategic thinking and focus
Coordinate and book domestic travel, including itineraries and logistics
Prepare and submit expense reports in a timely and accurate manner
Join weekly leadership and team meetings to capture notes, key takeaways, and action items (including using AI tools to enhance note-taking and summarization)
Ensure timely follow-ups on commitments, decisions, and cross-functional dependencies
Act as a strategic partner to optimize executive effectiveness, workflow, and time management
Operations & Office Support
Maintain a consistent in-office presence (2 days/week) to support operational needs
Check and distribute incoming mail; coordinate outgoing mail including paper checks to Finance
Monitor and triage company-wide Jira tickets, ensuring timely routing and resolution
Manage and deploy MiFi devices to employees as needed
Coordinate coworking access by registering employees for Workbar when visiting Boston
Manage and forward voicemails from the company’s main line to appropriate teams
Identify opportunities to streamline operational processes and improve efficiency through tooling and automation
Support general office operations and act as a resource for employees visiting the Boston office
Be the point person for all teams if they need in person support at Boston based client meetings
Requirements
5+ years of experience in executive support, operations, or administrative roles (supporting senior leaders)
Exceptional organizational and time management skills with strong attention to detail
Demonstrated ability to manage multiple priorities and stakeholders simultaneously
Strong judgment and decision-making skills, especially in calendar and time management
Excellent written and verbal communication skills
Proficiency with tools such as Google Workspace, Slack, Jira, and expense management systems (Expensify)
Comfort with or willingness to learn and adopt AI-powered tools to enhance productivity and decision-making
Ability to work independently while maintaining a high level of collaboration
What Makes You a Great Fit
You anticipate needs and proactively solve problems before they arise
You are comfortable navigating ambiguity and making thoughtful decisions
You are highly discreet and maintain confidentiality with sensitive information
You thrive in a fast-paced, high-growth environment
You enjoy being both detail-oriented and strategic in your work
You are curious about emerging technologies and excited to incorporate AI into your daily workflows
You proactively leverage AI tools (e.g., for note-taking, drafting communications, scheduling insights, or task automation) to increase efficiency and effectiveness
You continuously look for opportunities to streamline processes and improve how work gets done using modern tools and systems
You are eager to experiment, learn, and help others adopt new tools that enhance productivity across the organization
Benefits
The base salary range for this position is $82,800 - $110,400.
Our salary is just one component of Panorama’s competitive total rewards strategy that also includes annual bonuses or commission awards, equity awards, as well as other region-specific health and welfare benefits
Some of the additional benefits offered are:
401K with an employer match
Health, dental, vision, life insurance, and short-term and long-term disability coverage.
Flexible spending account for health care and dependent care