Executive Assistant, Experienced

Your Role

The Healthcare Quality & Affordability (HQA) Operations team leads the operational and strategic initiatives to advance affordable, high-quality health care to ensure equitable outcomes, sustainable cost efficiency, and exceptional care for all. The HQA Operations Executive Assistant will report to the Vice President, Partner Services. In this role, you will provide administrative and organizational support to executive leaders on the HQA Operations team.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience

• Requires at least 3 years of relevant experience

• Experience managing complex calendars required

• Experience planning corporate events or meetings required

• Experience working in a health plan or managed care setting preferred

• Experience supporting Vice President and/or C-level Executives preferred

• Demonstrates strong organizational and multitasking capabilities

• Exhibits excellent written and verbal communication skills

• Proficiency in Microsoft Office, including Outlook, Teams, Excel and PowerPoint

• Knowledge of how to use AI preferred

• Knowledge of Service Marketplace ticketing system, Concur expense and travel systems, purchasing tools, time management systems, and data visualization tools used by Blue Shield preferred

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

Your Work

In this role, you will:

• Carry out administrative, analytical, and procedural tasks with a high degree of autonomy

• Handle administrative matters in the absence of, or on behalf of, the manager

• Provide administrative oversight of third-party relationships through designated systems, including performance monitoring and tracking of goods and/or services

• Serve as an administrative liaison between the manager, direct reports, and internal and external stakeholders

• Manage the executive's calendar, appointments, meetings, and schedule coordination

• Screen and respond to emails, calls, and in-person appointments

• Coordinate travel logistics, including booking travel, preparing itineraries, and supporting expense report completion

• Manage documents and confidential information with appropriate discretion

• Oversee general office processes, including ordering supplies and supporting administrative staff

• Support special projects by coordinating resources and tracking progress

Your Work

In this role, you will:

• Carry out administrative, analytical, and procedural tasks with a high degree of autonomy

• Handle administrative matters in the absence of, or on behalf of, the manager

• Provide administrative oversight of third-party relationships through designated systems, including performance monitoring and tracking of goods and/or services

• Serve as an administrative liaison between the manager, direct reports, and internal and external stakeholders

• Manage the executive's calendar, appointments, meetings, and schedule coordination

• Screen and respond to emails, calls, and in-person appointments

• Coordinate travel logistics, including booking travel, preparing itineraries, and supporting expense report completion

• Manage documents and confidential information with appropriate discretion

• Oversee general office processes, including ordering supplies and supporting administrative staff

• Support special projects by coordinating resources and tracking progress