Excursion Customer Service Associate

Role OverviewWe are currently seeking motivated individuals who succeed with assisting their clientele and managing multiple tasks. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is ideal for candidates who are highly organized, attentive to detail, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities• Assist clients with designing personalized service arrangements• Research and compare available options to meet client preferences• Confirm reservations and ensure accuracy of details• Provide clear, professional communication via email and phone• Support updates, modifications, and service-related inquiries• Maintain accurate records and documentation• Complete required training and participate in team communications

What We Offer• Fully remote capability• Flexible schedule• Ongoing training • Supportive team

Qualifications• Authorized to work in the US, UK, Mexico, Australia, or Spain• Strong written and verbal English communication skills• Reliable internet connection and smartphone (computer is also strongly recommended)• Must be at least 18 years old