- Current Openings
- Veterans Program
- Working With Indotronix
- Referral Program
All current openings
Exchange & SaaS Support Engineer
- Location: Fort Mill, South Carolina 29715
- Work model: On-site
- Posted 6 weeks ago
- Job ID: JPC - 208791
Easy ApplyApply Now
Job Description
Job Summary: Exchange & SaaS Support Engineer
Location: Fort Mill, SC, 29715, United States
Job Type: C2C
About the Role
Join our dynamic IT team as an Exchange & SaaS Support Engineer, where your expertise will help maintain and support mission-critical messaging and SaaS solutions. You will play a vital role in providing Tier-2 support for Microsoft 365 platforms, ensuring seamless communication and collaboration for end users. Embrace a fast-paced, team-oriented environment that values innovation, continuous learning, and a shared commitment to client success.
Responsibilities
- Deliver Tier-2 support for Exchange Online, Outlook, Teams, OneDrive, and Box to end users
- Manage mailbox maintenance, access rights, and message archiving/retrieval/deletion
- Administer licenses and apply Microsoft Teams policies efficiently
- Troubleshoot and resolve user issues, escalating when necessary
- Document processes and maintain accurate environment records
- Automate recurring tasks using PowerShell scripting
- Contribute to ServiceNow ticket automation and participate in on-call rotations
Required Skills and Experience
- Minimum 2 years of end-user support for Outlook and MS Teams
- 2+ years' experience with Box administration and troubleshooting
- 1-2 years working with ServiceNow
- 1-2 years administering and supporting OneDrive
- At least 1 year of experience creating and modifying PowerShell scripts
- Strong customer service skills and collaborative mindset
Preferred Skills
- Relevant and current technical certifications
- Experience with additional Microsoft 365 components
- Ability to troubleshoot complex, cross-team issues
- Passion for learning new cloud technologies
Benefits
- Exposure to cutting-edge cloud and SaaS technologies
- Opportunities for professional growth and technical certification
- Engage in a collaborative, creative, and supportive work culture
- Flexible work arrangements and on-call rotations to promote work-life balance
How to Apply
If you are passionate about delivering outstanding client experiences and thrive in an innovative team environment, we want to hear from you. Click "Apply Now" to submit your application and take the next step in your IT career.
Easy ApplyApply Now
Interested in this role?
Easy ApplyApply Now
Job details
Job ID JPC - 208791
Location Fort Mill, South Carolina, United States
Work Model On-site
Job Type C2C
Posted September 1, 2026
Share this job
*