EVV Specialist

Job Title: EVV Specialist Assistant

FLSA Classification: Hourly/Non-Exempt

Reports To: Attendant Care Supervisor (ACS)

Position Summary:

The EVV Specialist Assistant is tasked with ensuring the accuracy and compliance of all documented visits recorded on the EVV portal utilized by caregivers. Additionally, the EVV Specialist is responsible for answering telephone calls, executing data entry tasks, and managing other administrative duties as assigned by the Attendant Care Supervisor.

Qualifications:

• Excellent customer service skills

• Data entry experience

• Ability to manage multiple tasks at one time

• Excellent organizational skills

• Interest and desire to work with seniors and other adults with special needs

• Satisfactory references, criminal background check, drug screen, alcohol test, and clear TB test

• Extremely detail-oriented

Responsibilities:

I) Phone Management

a. Demonstrates professional phone manners at all times

b. Answers phone calls directed to their phone during office hours

II) Data Entry

a. Enters data for the Attendant Care visits entered into the EVV portal in a timely and accurate manner daily, and submits it on time

b. Provides data entry support for the billing department

c.  Ensure all entries on the EVV portal are priorly verified with the participant and/or Authorized Representative for accuracy and compliance

III) Clerical Support

a. Performs other duties assigned by the Attendant Care Supervisor

b. Conducts training sessions for Attendant Care employees as necessary

c. Performs other tasks as requested by Attendant Care Supervsior including, but not limited to, translating

V) Maintenance of records

a. Assists with filing in the Attendant Care department

b. Maintains records following Buena Vida ADHC Policies and Procedures for Attendant Care visits and EVV verifications

VI) Compliance

a. Abides by the standards identified in Buena Vida ADHC’s Compliance Plan and HIPAA Plan

Additional Qualifications:

To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Language and Communication Skills:

Advanced interpersonal and communication skills to secure cooperation, interpret policies, exchange information, and provide professional judgments in continuous contact with management personnel, colleague managers, and other employees; contacts with medical staff, and representatives of outside agencies or groups, clients, families, vendors, and the public. Works with a range of adult clients of various ages with multiple types of healthcare needs. Ability to listen attentively and speak clearly and distinctly in receiving and responding to inquiries.

Certificates, Licenses, Registrations:

Training and certification in CPR within the first three (3) months of employment and recertification as required. Annually each employee must have a PPD test or be determined to be free of symptoms of tuberculosis if there was a previous positive PPD.

Buena Vida ADHC is an Equal Opportunity Employer