Highlights
This role provides leadership for daily EVS operations, driving operational excellence, team performance, quality assurance, and client satisfaction while ensuring all areas of responsibility consistently meet established objectives and client expectations. Aramark Healthcare+ is seeking an Environmental Services (EVS) Manager to lead cleaning operations across two IU Health medical office buildings in Indianapolis, Indiana.
Numbers & Facts
| Location | Indianapolis, IN |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1936 |
| Website | https://www.aramark.com/ |
Description
Job Description
Title: EVS Manager - Medical Office Buildings
Requisition #: 681824
Location: Indianapolis, IN, US
Career Area: Custodial
Information at a Glance
Job Description
Aramark Healthcare+ is seeking an Environmental Services (EVS) Manager to lead cleaning operations across two IU Health medical office buildings in Indianapolis, Indiana.
The EVS Manager is responsible for developing and executing facility service solutions that ensure health and safety standards are met and services are delivered to client specifications. This role provides leadership for daily EVS operations, driving operational excellence, team performance, quality assurance, and client satisfaction while ensuring all areas of responsibility consistently meet established objectives and client expectations.
Job Responsibilities
Leadership
- Lead day-to-day Environmental Services (EVS) operations across two IU Health medical office buildings.
- Provide management, coaching, and development for frontline EVS team members and supervisors.
- Foster a culture of safety, accountability, engagement, and service excellence.
- Recognize and reward employee performance while supporting talent development and retention.
- Plan and lead team meetings, training initiatives, and performance discussions.
- Ensure compliance with all safety, sanitation, and infection prevention standards.
Client Relationship Management
- Develop and maintain strong relationships with IU Health leaders and key stakeholders.
- Communicate operational priorities, service results, and continuous improvement initiatives.
- Ensure exceptional customer service by modeling Aramarks service standards.
- Address client concerns promptly and implement solutions that enhance the patient and customer experience.
- Support client retention through consistent operational performance and partnership.
Financial & Operational Performance
- Manage department budgets and control labor, supply, and inventory expenses.
- Monitor key performance indicators, productivity metrics, and quality assurance results.
- Ensure accurate completion of departmental reporting and financial documentation.
- Achieve client and company performance goals through effective resource management.
- Utilize Aramark systems and processes to drive operational consistency and efficiency.
Operational Excellence
- Maintain high standards of cleanliness, safety, and regulatory compliance throughout all assigned locations.
- Drive continuous improvement initiatives focused on quality, efficiency, and customer satisfaction.
- Ensure consistent execution of Aramark operating standards and EVS best practices.
- Promote sustainability efforts and efficient use of labor and resources.
- Conduct routine inspections and quality audits to ensure service excellence.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
- Requires at least 3 years of experience in custodial services management
- Healthcare experience preferred
- Requires 2 years of experience in a management or supervisory role
- Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
About Company
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.