EVENTS TEAM MEMBER - Legends Event CenterBRY SFM, LLCLOCATION: Bryan, TXDEPARTMENT: EVENTSREPORTS TO: OPERATIONS MANAGERSTATUS: PART-TIME (NON-EXEMPT)ABOUT THE COMPANY:Legends Event Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Bryan, TX. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Legends Event Center is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The Events Team Member will be responsible for a variety of duties dependent upon the need for the day, while providing participants, and guests an excellent experience in every aspect. This position is an active part of the conversion/changeover process before, during, and after events.PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:Provide courteous and friendly service to all guests and staffEnsure proper setup and breakdown of equipment, sound systems, scoreboards, signage, and other equipment as neededAssist with coordinating tournaments and special eventsEnsure all event details are executed as plannedEnsure games start on time and are scored accuratelyProfessionally resolve guest concerns and complaints and/or direct to appropriate Manager Monitor all game play areas including turf and courtsMaintain and control trash in all areas of the venueConsistently communicate issues and relevant updates to your supervisor and applicable LEC Team members Assist with the coordination of all venue programming and applicable events Be knowledgeable about prices, leagues, and eventsReport all incidents, accidents, injuries, and altercations to General Manager, AGM, or MODKnow and enforce the facility's policies, procedures, and rulesAll other duties as assignedTHE IDEAL CANDIDATE HAS:2-4 years of experience in the Sports/Recreation fieldStrong eye for detail and safety compliance Experience operating an electric scoreboardExperience in coaching or mentoring athletes or childrenProven success in being a quality team memberExperience with volleyball, baseball, softball, soccer, football, lacrosse, basketball, and/or pickleball eventsExperience and success in customer service, leadership, and organizationAction-oriented personality with a 'get it done' attitude and proficiency for efficiencyMINIMUM QUALIFICATIONS:Can work with a wide variety of age groupsFlexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessaryExcellent communication skills, both verbal and writtenAbility to maintain focus in a high-volume, fast-paced environmentMust have excellent guest service skillsMust be detail-oriented and have outstanding organizational skillsAbility to multi-task and prioritize Ability to remain calm and focused in difficult and stressful situationsMust be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow Team MembersMust work well with othersCommitment to the safety and wellbeing of othersHave sports experience or a strong interest to learnWORKING CONDITIONS AND PHYSICAL DEMANDS:Must be able to lift 40 pounds waist highMay be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functionsFacility has intermittent noiseWill be required to operate a computerMust be able to walk intermittentlyMust be able to safely operate a Utility Vehicle
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