Events and Catering Manager

Program Overview 

We are seeking a dynamic, sales-driven Special Event Planning Manager to maximize revenue for our highly desirable private event room and aggressively scale our growing off-site catering operations. This hybrid sales and operations role serves as the primary liaison between clients, the kitchen, and service staff to ensure the flawless execution of all high-end private dinners, corporate meetings, and off-site catered experiences.

Core Responsibilities

1. Private Event Space Sales & Management

• ·         Inbound Lead Conversion: Convert inquiries for our premier private dining room into booked events through swift communication, professional site tours, and customized tastings.
• ·         Floor Plan Layouts: Design custom table arrangements, seating charts, and audio-visual setups tailored to corporate presentations, milestone parties, and upscale dinners.
• ·         On-Site Supervision: Direct the operational flow on the day of the event, coordinating exact timing with the kitchen and floor staff to maintain strict service standards.

2. Catering Business Expansion

• ·         Outbound Business Development: Actively pitch off-site catering services to local corporations, wedding venues, planners, and community organizations to build a recurring pipeline.

3. Culinary & Team Collaboration

• ·         BEO Creation: Author highly detailed Banquet Event Orders (BEOs) and distribute them to the kitchen and service teams during mandatory weekly operational meetings.
• ·         Staffing & Training: Assist in hiring, scheduling, and training dedicated banquet servers, bartenders, and off-site catering staff.

4. Financial & Administrative Duties·   

• ·         Profitability Reporting: Analyze the food, beverage, and labor cost margins for every event to guarantee maximum profitability.
• ·         CRM Management: Maintain an organized client database to send post-event surveys and systematically follow up for annual corporate re-bookings.