Event Staff Job Purpose
The Event Staff at Rock Spot Climbing are responsible for delivering outstanding customer service to members and guests. Event Staff also are responsible for ensuring a safe and fun environment for our customers by belaying for team building groups and parties as well as orientations for new customers. They complete these duties under the supervision of a shift supervisor.
Our team members are dynamic individuals who are on board with our Mission and Core Values, noted below.
Roles and Responsibilities - Fantastic Party Facilitation - Lead team building games and belay for party guests.
- First Class Customer Service - Make customers of all levels of experience feel welcome.
- High Quality Instruction - Provide orientations and belay services for members and guests.
- Safety Evaluation - Monitor the climbing floor for potential safety hazards and enforce safety rules for event participants.
- Constant Cleaning - Maintain a welcoming environment by cleaning customer and staff focused areas throughout your shifts.
Qualifications and Skills
- We are looking for:
- Punctual and reliable
- Previous indoor rock climbing and belaying experience
- Safety conscious
- Previous experience working with children
- Outgoing, friendly personality
Physical Requirements
- Must be able to lift and move up to 50lbs
Rock Spot Climbing Mission Statement:
At Rock Spot Climbing we provide a positive climbing experience for all.
Rock Spot Climbing Core Values
- Promote Climbing to All Ages, All Abilities
- Create Outstanding Customer Experiences
- Build Relationships, Make Connections
- Strive For Excellence
- Succeed as a Team
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