The Event Sales Coordinator provides administrative and operational support to their divisions of the Event Sales team. This role supports the client experience by replying to leads, greeting guests on site at their events, and following up with guests after events to send thank you notes and surveys.
Additionally, the Event Sales Coordinator performs administrative tasks such as updating contracts, closing out checks, printing menus and other collateral, and printing key event details for the operations team. Event Sales Coordinators report to the Directors of the Event Sales division to which they are assigned. The role will require the following duties with additional responsibilities as needed within the scope of the role. This is a full-time, exempt, salaried role with commission.
General Functions + Responsibilities
Client Relationship Management & Business Development
Assist with answering incoming event inquiries via phone, email, or CRM system; Provide basic support to guest inquiries under supervision
Develop the ability to identify high-touch clients by understanding their unique needs, expectations, and service requirements; Provide on-site support as needed.
Assist sales manager and associate director in prospecting new clients and vendors to connect with. Occasionally helping with collateral drops to clients/vendors and greeting guests onsite
Event Coordination & Execution
Provide basic coordination of event information to operation and kitchen teams including occasionally updating paperwork onsite
Assist sales team members with daily event tasks as needed
Learn and stay informed about upcoming marketing and sales initiatives to support coordinated execution
Sales Reporting
Ensure all information including sales, lead data, etc. is recorded accurately in the CRM and monthly reports
Minimum Qualifications
Bachelor’s degree in hospitality or related field and/or equivalent experience
At least 1 year in/adjacent to event sales
Knowledge of the Chicago area, including major business presences
High-volume hospitality (hotel or restaurant) experience preferred
Experience with Tripleseat, OpenTable, and Toast POS preferred
Physical Demands + Work Environment:
On-site presence at DineAmic restaurants and the corporate office
Flexibility with scheduling, including evening and weekend hours
Ability to lift and carry up to 50 pounds
Core Competencies
Accountability
Adaptability
Communication Skills
Emotional Intelligence
Integrity
Personal Development
Professionalism
Self-Management
Teamwork and Collaboration
Technical Proficiency with computers and POS systems
Benefits + Perks
BCBS Medical
BCBS Dental
EyeMed Vision
Company-paid Short-term Disability Insurance
Company-paid Life and AD&D Insurance
Company-paid Employee Assistance Program
Paid Time Off
Paid Sick Leave
Commuter Benefits
401K + Match
Monthly Food & Beverage Allowance and Discount
DineAmic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.