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Event Planning Manager
Thompson Hotels
Thompson Dallas
US - TX - Dallas
Catering/Event Planning
Department Head/Manager
Full-time
Yearly US Dollar (USD) pay basis
Req ID: DAL006012
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Summary
Thompson Dallas, located in The National - Downtown Dallas' premier luxury destination - brings together world-class design, culinary excellence, and personalized hospitality. Recognized on Conde Nast Traveler's 2021 Hot List, our 51-story tower features 219 guestrooms (including 52 suites), three signature dining concepts, a boutique spa, and a two-acre 9th-floor pool deck with sweeping skyline views. With over 16,000 square feet of event space, including the stunning National Ballroom, Thompson Dallas is where unforgettable experiences are crafted.
- Serve as the point of contact for groups and local event clients before, during, and after events to ensure exceptional service and communication.
- Review contracts, coordinate event logistics, and oversee group room blocks, catering, audiovisual, and billing details.
- Anticipate client needs, resolve issues quickly, and provide creative solutions to enhance the guest experience.
- Partner with hotel teams-including Banquets, Culinary, Housekeeping, Reservations, and AV-to deliver seamless execution.
- Maintain accurate forecasts, event documentation, and revenue integrity across meeting space, guestrooms, and F&B.
- Upsell products, services, and enhancements to maximize revenue per attendee.
- Manage existing accounts while proactively soliciting re-bookings and future business opportunities.
- Conduct site inspections, attend pre-con meetings, and ensure meeting spaces are prepared to client specifications.
- Build strong vendor and planner relationships to support successful event delivery.
- All other duties as assigned by leadership
Qualifications
- 1-3 years of hotel event planning or event sales experience (Event Management trainee program or equivalent preferred).
- Strong knowledge of hotel operations and event systems such as Envision Sales, Group Bill, Opera, Reserve, Sertifi, Social Tables.
- Highly detail-oriented with strong organizational, time management, and multi-tasking abilities.
- Refined verbal and written communication skills; professional presence and confidence required.
- Strong contract negotiation and interpretation skills.
- Proven ability to perform well under pressure in a fast-paced luxury environment.
- Creative problem solver with strong leadership skills that inspire collaboration and excellence.
- Knowledge of room configurations, meeting setups, and F&B menu creation to meet event needs.
Apply
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