Event Operations Manager – Anthology Events

Method Co., along with its affiliates

Detroit, Michigan

JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Diversity, Event Management, Hospitality and Tourism, Leadership, Multitasking, Operational Strategy, Operations, Operations Management, Organizational Skills, People Management, Presentation/Verbal Skills, Problem Solving Skills, Restaurant, Service Delivery, State Laws and Regulations, Team Player, Writing Skills
LOCATION
Detroit, Michigan
POSTED
5 days ago

About Method Co. 

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place. 

About Anthology Events 

Anthology is Method Co.’s dedicated events brand, created to deliver beautifully orchestrated gatherings rooted in design, hospitality, and seamless execution. Located within Detroit’s iconic and meticulously restored Book Tower, Anthology offers a collection of refined event spaces that blend historic architecture with contemporary elegance. 

Explore the concept: https://www.anthologyevents.com 

Anthology was designed for moments that matter—weddings, celebrations, corporate functions, cultural events, and everything in between. Each space reflects the building’s storied past while embracing a modern, elevated aesthetic, creating an atmosphere that feels both timeless and distinctly Detroit. 

Position Overview 

We are looking for a passionate hospitality professional to join our team at Anthology Events. As the Event Operations Manager, you will be expected to build and maintain a culture that reflects the core values of Method Co. You will take charge of supervising staff, overseeing the seamless execution of large-scale events and focus on delivering exceptional customer service! As the Event Operations Manager, you will be responsible for coordinating and communicating with both the client and your team to ensure the smooth flow of operations, making effective communication an essential skill. Your ability to multitask will be crucial, as you may find yourself setting up tables before an event, addressing client requests, preparing upcoming events, communicating with staff, and overseeing post-event cleanup services. If you possess a passion for creating unforgettable experiences and have a keen eye for detail, along with excellent organizational and leadership skills, we invite you to apply to be a part of our team! Bring your expertise to Anthology Events and be a part of our commitment to delivering exceptional service to our valued clients.

 

Duties & Responsibilities: 

  • Be an integral part of daily event operations & guest services
  • Oversee and execute event service, including set-up and breakdown
  • Maintain service standards set by company leadership
  • Responsible for team performance, morale & productivity
  • Polished presentation and communication with VIP clients and management
  • Give clear direction to service staff, coordinate vendor load-in and set-up
  • Expedite food during events
  • Follow full event-close procedure & ensure event space is clean & secure, post-event
  • All other duties as directed by Director of Events & General Manager

Qualified Candidates Should Be Able To: 

  • Communicate effectively and problem solve
  • Stand and walk for long periods of time
  • Delegate effectively
  • Work a flexible schedule, including weekends and holidays

Requires Experience:

  • Minimum of 4 years of experience in a similar role in a hotel or banquet setting
  • 2+ years of experience managing luxury weddings
  • Strengths must include multi-tasking, problem resolution, and customer relations
  • Excellent written and verbal communication skills
  • Team player with a strong work ethic • Prior knowledge of TripleSeat & Toast POS

Working Conditions/Environment:

  • The person having this position may have to stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
  • Agility in executing fast-paced movements to navigate different areas of the property efficiently.
  • The person having this responsibility may have to move, pull, carry, or lift objects weighing at least 50 pounds.
  • The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position.  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. 

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 

About the Company

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Method Co., along with its affiliates