Event Operations Coordinator

SUMMARY

In support of the university's mission and objectives, the Event Operations Coordinator is responsible for coordinating and executing external events and third-party venue rentals held across university venues. The Coordinator serves as the primary operational contact for external clients, including summer camps, conferences, community organizations, and other external partners. This position supports event logistics, contract administration, billing, client communications, and onsite event operations while ensuring compliance with university policies and procedures. This role requires the ability to work a flexible schedule that may include evenings and weekends based on event needs.

Event Planning and Coordination

• Serves as the primary operational contact for external clients utilizing university facilities.
• Coordinates logistics and execution of external events including summer camps, conferences, concerts, guest lectures, athletic rentals, and community programs.
• Conducts client site visits and assists with event planning, setup requirements, and facility readiness.
• Coordinates event setup and teardown activities and provides direction to assigned student event staff.
• Supports community outreach efforts and relationship-building initiatives that promote university venues and attract mission-aligned events.
• Maintains event supplies and coordinates routine inspection of event-related equipment.

Contract Administration and Revenue Support

• Serves as the primary operational contact for external clients utilizing university facilities.
• Coordinates logistics and execution of external events including summer camps, conferences, concerts, guest lectures, athletic rentals, and community programs.
• Conducts client site visits and assists with event planning, setup requirements, and facility readiness.
• Coordinates event setup and teardown activities and provides direction to assigned student event staff.
• Supports community outreach efforts and relationship-building initiatives that promote university venues and attract mission-aligned events.
• Maintains event supplies and coordinates routine inspection of event-related equipment.

Administrative Support

• Manages external event inquiries received through departmental communication channels.
• Coordinates client meetings, site visits, and event walkthroughs.
• Supports proposal and RFP submissions related to external event opportunities.
• Provides cross-functional support to Auxiliary Operations departments.
• Other duties as assigned.

EDUCATION

Post high school training required; Associate's in Hospitality, Event Management, Business, Communications, or related field preferred.

EXPERIENCE

1+ years of experience in customer service, hospitality, events support, or office administration, required.

ESSENTIAL COMPETENCIES

• Customer Service Orientation - Keeps internal and/or external key stakeholder(s), students, parents, faculty, staff and community partners in mind at all times.
• Professionalism - Displays a high level of professionalism, e.g. timeliness, reliability, communication, and work ethic.
• Christ-first Faith - Provides spiritual support to community members, including students, on their Christian faith journey.
• Adaptable/Flexibility - Ability to change or adjust to change.
• Attention to Detail - Ability to efficiently and accurately focus on a specific task or number of tasks. Reviews details with a critical eye.
• Confidentiality - Maintains the necessary confidentiality and discretion required for the position.
• Creativity - Ability to think creatively and design creative solutions to problems.
• Effective Communication - Expresses ideas and information in a clear and concise manner both verbally and in writing to convey clear, well-articulated messaging across a wide variety of audiences.
• Establishes Trust - Gains the confidence of others by actions and words that promote being honest, forthcoming, and vulnerable.
• Problem-solving - Anticipates, evaluates, diagnoses, and resolves problems in a systematic and fact-based manner.
• Project and Time Management - Effective planning and priority setting. Ability to manage several complex projects simultaneously while working under pressure to meet deadlines.
• Teamwork & Collaboration - Creates a climate that fosters commitment to a common vision and shared values that promote cooperation and working together through trust and support of others both departmentally and cross-functionally.

ADDITIONAL REQUIREMENTS

• Ability to work non-routine hours during certain times of the year.
• Ability to sit for prolonged periods of time.
• Ability to traverse campus and stairs.
• Ability to lift/move objects up to 75 pounds.