Event Manager - Sports and Entertainment Venue Operations

BEST Crowd Management

Minneapolis, MN

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JOB DETAILS

SALARY

$55,000–$62,500 Per Year

JOB TYPE

Full-time

SKILLS

Communication Skills, Customer Support/Service, Emergency Response, Event Management, Insurance, Kronos Workforce Scheduler, Law Enforcement, Leadership, Military, Operational Support, Operations Management, Operations Planning, Operations Processes, Operations Security (OPSEC), Organizational Skills, Performance Analysis, Performance Reviews, Presentation/Verbal Skills, Protective Services, Security Monitoring, Service Delivery, Sports, Staff Development, Staff Training, Standards Development, Team Lead/Manager, Writing Skills

LOCATION

Minneapolis, MN

POSTED

15 days ago

Job Description:

Event Security Manager – Live Events
Lead the Action Behind the Scenes
Are you energized by live events, fast-paced environments, and
leading teams that deliver unforgettable experiences?
BEST Crowd Management is seeking a dynamic Event
Manager to oversee event day operations at a
major venue in Minneapolis, MN. In this role, you’ll lead event
supervisors and staff, coordinate operational planning, and
ensure every event runs safely, efficiently, and seamlessly.
If you thrive in environments where no two days are the
same and enjoy being at the center of large-scale events, this
opportunity is for you.
Pay, Benefits, and Work Location:
• Competitive Salary: $55,000 - $62,500 / year
• Comprehensive Benefits: Enjoy health, dental, and
vision insurance, 401(k) with company match, paid
time off, and more.
• Work Location: Based in Minneapolis, MN, you’ll be at
the heart of our operations, ensuring security and
safety
What You’ll Do
As an Event Operations Manager, you will oversee and
coordinate the execution of event operations while ensuring
exceptional client and guest experiences.
Key Responsibilities
Event Operations Leadership
• Coordinate and oversee all aspects of event day
operations
• Support operational planning and execution for events
at the venue
• Assign and direct work tasks for Event Supervisors,
Event Staff, and Event Security
• Ensure all operations meet client expectations and
BEST Crowd Management standards
Team Management
• Supervise, coach, motivate, and train Event
Supervisors
• Support recruiting, hiring, onboarding, licensing, and
training of event staff
• Conduct performance evaluations and provide
recommendations for staff development
• Assist with scheduling and workforce coordination
Client & Venue Partnership
• Maintain strong relationships with venue leadership
and clients
• Respond to client requests and operational needs
during events
• Ensure excellent service delivery and customer
satisfaction
Safety & Incident Response
• Identify and report operational issues or incidents
during events
• Respond to emergencies or operational challenges as
they arise
• Assist with incident reporting and investigations when
required
• Communicate critical information to leadership and
client partners
Operational Excellence
• Support development and implementation of Standard
Operating Procedures
• Conduct on-the-job training for staff and supervisors
• Ensure operational areas are organized, maintained,
and compliant with company standards
What We’re Looking For
Minimum Qualifications
• 1–3 years of professional experience in event
operations, security, venue operations, or a related field
• At least 1 year of customer service, security, or event
operations experience
• Strong leadership and team management skills
• Excellent communication skills (written and verbal)
• Ability to make sound decisions and exercise
professional judgment in fast-paced situations
• Ability to pass a background check
Preferred Experience
• Event staffing or venue operations
• Security operations
• Law enforcement, military, or EMS background
Schedule & Availability
This role requires a flexible schedule, including:
• Evenings
• Weekends
• Holidays
• Event nights and occasional overnight operations
Candidates must be able to monitor and respond to time-
sensitive communications from clients, staff, and
leadership.
Physical Requirements
This role involves working in active event environments and may
include:
• Standing or walking for extended periods (up to 10
hours)
• Occasionally lifting, pushing, or pulling up to 45 lbs
• Working indoors and outdoors in varying weather
conditions
• Occasional climbing, bending, or working in confined
spaces
Why Join BEST Crowd Management?
BEST Crowd Management is a leader in crowd management
and event security services, supporting some of the most
exciting venues and live events across the country.
When you join BEST, you become part of a team that plays a
critical role in creating safe, memorable experiences for
thousands of fans and guests.
Lead teams
Support major events
Build a career in venue and event operations
Apply today and help bring world-class events to life in
Minneapolis.
It is the policy of BEST Crowd Management to provide equal
employment opportunities to all employees and applicants for
employment without regard to race, color, religion, sex, national
origin, age, veteran status, or disability in accordance with
applicable federal laws. In addition, BEST Crowd Management
complies with applicable state and local laws governing
nondiscrimination in employment. This policy applies to all
terms and conditions of employment including, but not limited
to hiring, placement, assignment, promotion, termination,
layoffs, recalls, transfers, leaves of absence, compensation,
and training. It is also the policy of BEST Crowd Management
not to honor requests that employees be assigned on the basis
of sex or any other classification protected by law, unless such
request is based on a bona fide occupational qualification for
that assignment.
#BEST

Event Manager - Sports and Entertainment Venue Operations

BEST Crowd Management

Minneapolis, MN

About the Company

BEST Crowd Management

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