Event Manager | Full-Time | Donald L. Tucker Civic Center (Florida State U)

Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.

Oak View Group:

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:

Reporting to the Director of Events, the Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event and event settlement. In addition to managing assigned events, this position will be responsible for scheduling and supervising part-time Guest Services staff. The Event Manager will also assist in the development and implementation of event department policies, programs, and procedures.

 

This role pays an annual salary of $50,000-$55,000.

 

Benefits for Full-Time Roles: Health, Dental, and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

 

This position will remain open until February 5, 2027.

About the Venue:

The Donald L. Tucker Civic Center features a 12,500-seat arena, 34 luxury suites, 476 club seats, over 54,000 sq. ft. of meeting and exhibition space, and an arena view restaurant, the Spotlight Grille. The arena is home to Florida State Men’s and Women’s basketball and is known for its electric atmosphere and fierce home court advantage. Not only a music and sports venue, the arena is also frequently used for trade shows, large catered functions, receptions, religious services, and classes.

Responsibilities:

• Manage all aspects of concerts, banquets, and other events that are assigned by the Director of Events
• Thoroughly describe the venue’s services and outline how the services are coordinated to clients
• Advise clients with event logistics and suggest the most effective ways to use the facility for specific types of event functions
• Design setup diagrams in the AutoCAD program based off event needs for approval by the client
• Work with the operations department to ensure all events are set up to the client’s specifications and that all fire codes and safety regulations are being followed
• Communicate with the Director of Food and Beverage, Chefs, and the Catering Manager on the needs of each event
• Create and distribute detailed event data sheets prior to every assigned event
• Update event estimates, as needed, to send to the client and complete a final settlement upon completion of each event
• Problem-solve, make quick decisions, and delegate responsibility while remaining professional and pleasant in the midst of stressful situations
• Coordinate the collection, input, and documentation of all required employee information for part-time event staff
• Responsible for the hiring, terminating, performance evaluations, scheduling, training, and development of part-time event staffing
• Manage and oversee the development of guest services staff and collaborate with supervisors to exercise best practices at all events.
• Processes and submits biweekly Events Department payroll to HR
• Complete all duties with a customer service focus through teamwork & dedication to OVG’s mission and principles
• Serve as manager on duty as scheduled
• Other duties as assigned

Qualifications:

• 3-5 years of experience working in a public assembly facility, including supervisory responsibility, is preferred
• Bachelor's degree from an accredited college or university with major coursework in facility management, hospitality management, business management, or another related field is preferred
• Experience managing banquets, tradeshows, conferences, meetings, and/or weddings is preferred
• Ability to communicate clearly and concisely, both orally and in writing, is required
• Must be able to work a flexible schedule, including long days, late nights, early mornings, weekends, and holidays
• Possess strong organizational skills, attention to detail, and the ability to function and meet strict deadlines in a fast-paced environment
• Must demonstrate a positive, professional, and customer-focused attitude
• Must have computer proficiency in Microsoft Office applications and word processing, spreadsheets, presentations, and internet software
• Knowledge of AutoCAD is preferred

Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.