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Event Facilities Technician

Rocket Mortgage

  • Detroit, Michigan
  • 4 days ago

    Highlights

    Rock Events  is a premiere team of event professionals who provide event production, business travel and hospitality services to Rocket Companies®, in addition to venue sales for some of the most sought-after event spaces in the city of Detroit. This position is responsible for setting up and resetting event spaces according to event specifications while providing on-site support to clients, vendors, and internal teams throughout each event.

    Numbers & Facts

    LocationDetroit, Michigan
    IndustryBanking
    Company Size1,500 to 1,999 employees
    Year Founded2002
    Websitehttp://www.myrocketcareer.com

    Description

    The Event Facilities Technician plays a critical role in delivering exceptional event experiences across the Rock Events venue portfolio. This position is responsible for setting up and resetting event spaces according to event specifications while providing on-site support to clients, vendors, and internal teams throughout each event.

    Event Facilities Technicians ensure all venue spaces, both indoors and outdoors, are clean, organized, and event-ready by maintaining presentation standards, managing waste, and performing routine cleaning before, during, and after events. Successful candidates are proactive, detail-oriented, and take pride in creating an outstanding guest experience.

     

    About the role 

    • Set up tables, chairs, staging, dance floors, and other event furnishings according to event resumes and client specifications
    • Dismantle, organize, and properly store furniture, equipment, and event supplies following each event
    • Clean and prepare indoor and outdoor event spaces before, during, and after events, including sweeping, mopping, vacuuming, sanitizing surfaces, and cleaning glass
    • Monitor venue cleanliness throughout events, including waste removal, restroom upkeep, and maintaining a polished appearance
    • Assist clients, caterers, vendors, and event partners with load-in and load-out activities
    • Partner closely with Event Managers and other Rock Events team members to ensure event requirements are executed efficiently
    • Conduct routine facility walkthroughs to identify maintenance, safety, or cleanliness concerns and report issues as needed
    • Adapt quickly to last-minute event changes and assist with adjustments to room layouts or event needs
    • Support other Rock Events departments and venues as business needs require
    • Respond appropriately during emergency situations and facility evacuations when necessary
    • Follow all company safety policies and operational procedures

     

    About you 

    Minimum Qualifications  

    • High school diploma or equivalent preferred
    • Previous event, hospitality, facilities, or venue operations experience preferred but not required
    • Professional, positive, and customer-focused demeanor with clients, vendors, and team members.
    • Strong work ethic with the ability to respond with a sense of urgency
    • Self-motivated and proactive, consistently looking for ways to improve the venue and support the team
    • Ability to work independently and as part of a team
    • Resourceful with a "we'll figure it out" mindset
    • Ability to routinely lift and move up to 75 pounds
    • Valid driver's license required
    • Basic computer skills strongly preferred
    • Ability to work a flexible schedule, including evenings, weekends, and holidays as business needs require

    What you’ll get 

    Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks. 

     

    About us 

    Rock Events is a premiere team of event professionals who provide event production, business travel and hospitality services to Rocket Companies®, in addition to venue sales for some of the most sought-after event spaces in the city of Detroit. Born out of the Rock Family of Companies, Rock Events has managed many of Detroit’s largest gatherings for more than 15 years. 

     

    This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at 

    Careers@Rocket.com

    .  

    About Company

    Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients.

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