Audiovisual, Communication Skills, Customer Relations, Customer Support/Service, Delivery Management, Detail Oriented, Entrepreneurship, Establish Priorities, Event Management, Facilities Management, Health Economics, Inventory Management, Leadership, Lift/Move 40 Pounds, Marketing, Multitasking, Operations Management, Organizational Skills, People Management, Physical Demands, Presentation/Verbal Skills, Recreation, Rentals, Sports, Team Lead/Manager, Team Player, Time Management, Writing Skills
LOCATION
Tucson, AZ
POSTED
29 days ago
EVENTS COORDINATOR - Mike Jacob Sports Park
MJS SFM, LLC
LOCATION: Tucson, AZ
DEPARTMENT: EVENTS
REPORTS TO: GENERAL MANAGER
STATUS: FULL-TIME (EXEMPT)
ABOUT THE COMPANY:
Mike Jacob Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Tucson, AZ. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Mike Jacob Sports Park is a managed facility by MJS SFM, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
The Events Coordinator will serve as the liaison to clients/rights holders/promoters during rentals, concerts, and non-athletic events. This role will work closely with internal departments to successfully accomplish these responsibilities.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Assist in the coordination of the operational aspects of events, athletic events and non-athletic events, sports and non-sports events, and concerts throughout entire complex
Communication with clients throughout every aspect of an event/program/rental
Assists in helping manage sponsor deliverables relative to events that we host
Develop and monitor event timelines, help secure entertainment & vendors for the events and work with Event Staff and stakeholders to ensure deadlines are met
Help coordinate the timing of event changeovers with the Operations Team
Assists with maintaining and controlling inventory of supplies and/or equipment used for events
When requested, assists with/recommends hiring decisions; and performs training, scheduling, and supervision of facility operations Team Members
Performing the role of Manager on Duty (MOD) when scheduled
Requesting, coordinating, and executing event-day cleaning duties as needed
Executing venue setup and tear-down duties as needed
Providing premier customer service to all stakeholders by responding to requests in a timely and professional manner
Ensuring guest satisfaction at an excellent level/standard
Helping execute various small-and large-scale sporting events for the facility
Strong knowledge of audio/visual set up and operation
All additional duties assigned by management
THE IDEAL CANDIDATE HAS:
Experience in managing staff to effectively execute a successful event
1-3 years' experience in event management is preferred
Proven success in managing multiple events at one time
Knowledge of sound, lighting, and video operation
Knowledge of supervisory principles, with an emphasis on working with and training part-time operations Team Members
Experience and success in customer service, leadership, and organization
Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
Bachelor's degree in marketing, hospitality, event planning, or related field is preferred
MINIMUM QUALIFICATIONS:
Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary; nights & weekends are required for this position
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Ability to multi-task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to clients, members, guests, visitors, and Team Members
Must take personal initiative for the betterment of the team and facility
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Must be able to lift 40 pounds waist high
May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions