Pro-Serv Facility SolutionsLocation: New Bern, NC (Corporate Office)Turn Problems Into Solutions. Turn Quotes Into Revenue.Pro-Serv Facility Solutions is one of the fastest-growing commercial HVAC, refrigeration, food equipment, and facility service companies in the Carolinas. We don't just repair equipment—we help businesses stay operational.We're looking for a driven, organized, and customer-focused Estimator / Project Sales Specialist to join our team.This isn't a desk job where you simply build estimates. You'll own the entire process—from reviewing technician deficiencies to creating professional estimates, presenting solutions to customers, following up consistently, and helping close the sale.If you're competitive, organized, love solving problems, and enjoy helping customers make decisions, this is an opportunity to build a rewarding career with unlimited growth potential.What You'll DoCreate Professional EstimatesReview technician recommendations and inspection reports.Build accurate repair, replacement, and project estimates.Price labor, materials, equipment, and subcontractors.Ensure estimates are complete, accurate, and profitable.Sell the SolutionContact customers to explain recommended repairs.Answer questions and provide professional recommendations.Build trust and confidence with every customer.Overcome objections while maintaining exceptional customer service.Help customers understand the value of repairing or replacing equipment before failures occur.Follow UpProactively follow up on all outstanding estimates.Keep estimates moving through the sales pipeline.Track customer decisions and update statuses.Ensure no opportunities are forgotten.Manage DeficienciesReview technician-identified deficiencies daily.Verify documentation, photos, and recommendations.Prioritize urgent and safety-related repairs.Coordinate with dispatch, parts, service managers, and technicians.Convert deficiencies into completed work.Support OperationsWork closely with service managers and dispatch.Coordinate equipment ordering when projects are approved.Help improve estimating processes and profitability.Maintain accurate records within NetSuite.What Success Looks LikeEstimates completed within 24 hoursOutstanding customer communicationHigh estimate approval rateFast follow-up on every opportunityIncreased revenue from technician-generated deficienciesStrong gross profit marginsExcellent organization and attention to detailQualificationsCommercial service or estimating experience preferredHVAC, refrigeration, food equipment, plumbing, electrical, or construction estimating experience is a plusStrong computer skillsExcellent written and verbal communicationAbility to multitask in a fast-paced environmentStrong organizational skillsSelf-motivated with a sense of urgencyProfessional customer service skillsAbility to read technician notes and translate them into customer-friendly proposalsSales experience is a major plus, but we can teach the technical side to the right candidate.What We're Looking ForWe're looking for someone who:Takes ownershipCommunicates exceptionally wellFollows through on every opportunityDoesn't let estimates sit untouchedWants to grow with a rapidly expanding companyThrives in a team environmentIs competitive and motivated by resultsWhy Join Pro-Serv?Competitive salaryPerformance bonus opportunitiesHealth benefitsPaid holidaysPaid time off401(k)Career advancement opportunitiesOngoing training and developmentModern technology and systemsA leadership team committed to helping employees succeedThis Position Is Measured ByEstimate turnaround timeQuote conversion rateRevenue generatedGross profit marginCustomer satisfactionDeficiencies converted into approved workFollow-up completion rateAccuracy of estimatesIf you're looking for more than just a job and want to build a career with one of the fastest-growing commercial service companies in the Carolinas, we'd love to hear from you.Apply today and help us keep the Carolinas cooking.