Minimum of one year of experience in title, escrow, mortgage, real estate closing, banking operations, document processing, or a similar production environment. Verify grantor and grantee information, property data, county indexing fields, recording order, and document images before submission.
Numbers & Facts
Location
Jacksonville, FL
Salary
$18.13 Per Hour
Description
Summary:
Location: 12740 Gran Bay Parkway, Suite 2120, Jacksonville, FL 32258
Schedule: 8:30 to 5:00 daily. OT is sometimes required for volume.
Work Mode: Onsite
Responsibilities:
Review post-closing files and recording packages for completeness, accuracy, and compliance with established procedures.
Review deeds, mortgages, riders, affidavits, and related documents for signatures, notarization, vesting, legal descriptions, and other recording requirements.
Compare information across closing documents and systems to identify discrepancies.
Verify recording fees, page and party counts, and transaction details; document shortages, overages, or fee variances.
Prepare, scan, index, and upload recording documents into document repositories and workflow systems.
Create and submit electronic recording packages.
Verify grantor and grantee information, property data, county indexing fields, recording order, and document images before submission.
Monitor work queues and complete assigned tasks within service-level expectations.
Research and resolve rejected, incomplete, or discrepant recording packages and escalate issues when needed.
Maintain accurate workflow notes and documentation of processing activity and outstanding issues.
Participate in training, cross-training, coaching, and continuous process improvement activities.
Requirements:
Minimum of one year of experience in title, escrow, mortgage, real estate closing, banking operations, document processing, or a similar production environment.
Strong attention to detail, organization, and time-management skills.
Ability to manage multiple assignments and changing priorities in a high-volume environment.
Strong problem-solving, research, and critical-thinking skills.
Strong written and verbal communication skills.
Ability to learn and follow detailed procedures, workflows, and job aids.
Strong computer proficiency and ability to learn multiple systems.
Proficiency with Microsoft Office applications and Adobe Pro.
Ability to appropriately handle confidential customer and transaction information.
Preferred Skills:
Experience with residential purchase, builder, or new-construction transactions.
Experience with post-closing, recording, or document-review processes.
Experience with FAST, TRecS, or title-production systems.