Includes the following, other duties may be assigned;
• Review escrow disclosures for new and existing loans
• Set up escrow addendums for taxes, insurance, and homeowners associations.
• Review escrow analysis statements
• Monitors and pays taxes on escrow customers
• Responsible for requested tax billings from all tax entities annually
• Works with tax offices for accurate payment of taxes or delinquent taxes
• Works with lenders on all tax issues
• Monitor and update Accumatch Reporting
• Monitors and pays hazard and flood insurance on escrow customers.
• Responsible for requesting bills from insurance companies if not already provided.
• Process forced-placed premiums and forced-placed premium refunds
• Monthly balancing of various bank demand deposit and general ledgers account.
• Exhibits superior customer service as an Austin Bank team member. Demonstrates high-quality relationship-building techniques to ensure the employee receives the best possible solution to customers' banking and financial needs. Helps to promote a loyal relationship between the Austin Bank employees and their customers.
• Develop personal skills and capabilities through continual education/training.
• Uphold and safeguard the organization's values particularly relating to ethics, integrity, and confidentiality both internally and externally.
• Handles confidential and sensitive information with proper discretion.
• Maintains established department and Bank policies, procedures, objectives, and quality assurance.
• Reports to work regularly and promptly.