ERPWMS Supervisor - Newport News VA - Liebherr
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The Supervisor ERPWMS Support is responsible for managing the maintenance and development of the companys enterprise resource planning (ERP) systems, warehouse management systems (WMS), and other related systems. The supervisor works collaboratively within the IT department and business units to develop and maintain various modules of enterprise systems to meet business requirements and improve processes. The supervisor is responsible for the supervision of multiple team members and acts as a technical lead within their scope.
Responsibilities Manage Direct Reports ~4. Responsible for the overall direction, coordination, and evaluation of ERPWMS team. Carry out supervisory responsibilities in accordance with organizational policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding, and disciplining employees, addressing complaints, and resolving problems.
Coordination of all IT-related aspects regarding the implementation of new tools or modules of the ERP WMS and related solutions. Monitor interfaces and integrations of the warehouse management and ERP systems. Resolve access and user performance issues. Monitor, troubleshoot, and resolve enterprise system issues, hardware, and software. Configuration and support of printers, scanners, and mobile devices used with the ERP and WMS. Design and development of integrations and customizations. Coordination of resources for testing and validation of patches and upgrades. Support of key users regarding testing and configuration of related systems. Development of test plans, test cases, test scripts, and reports. Subject matter expertise of the ERP and warehouse management systems. Collaboration with other support teams such as BI Application Development and other IT teams. Mentor and train team members in the administration of ERP WMS and related tools. CICD related to ERP WMS and related systems. Validate that user expectations are met. Ensure creation and maintenance of work instructions and procedures, including system and user manuals, documentation, change logs, and wikis. Escalate and coordinate problems with regional and global IT management as required. Stay current on emerging technologies through training, independent research, and involvement with standards-setting Liebherr groups. Provide timely reporting on team progress and own assignments.
Knowledge and experience working within an Agile/SCrum environment is a plus. Advanced knowledge of Microsoft Office software, Access, Word, Excel, and PowerPoint required. Experience working with a helpdesk ticketing system.
Competencies
Bachelors degree in engineering and/or computer science and five years demonstrated work experience in an enterprise resource planning and/or warehouse management support role or equivalent combination of education and experience. A minimum of two years experience managing multiple direct reports.
Working Together and communicating - Works with others even across departmental boundaries towards common goals. Actively contributes, listens attentively to others, and expresses oneself respectfully and clearly. Creates a common understanding through open exchange in order to achieve good solutions for Liebherr. Being open for change and development - Deals openly with change. Adapts flexibly to new requirements and actively contributing to improvements. Has the drive to learn and develop new personal and professional skills. Making competent decisions - Makes comprehensible decisions within their own area of responsibility in a reasonable amount of time. Communicates decisions openly. Takes responsibility for ones own decisions and the consequences of those decisions. Thinking and acting responsibly - Performs tasks reliably, economically, and with an eye on the big picture. Recognizes early on when action is needed. Acts on ones own initiative and in a solution-oriented manner. Pursuing goals and delivering results - Aligns ones own actions with clear goals. Works towards results in a committed manner. Delivering binding results. Ensure that results are traceable and of good quality
Our Offer
An interesting and ambitious role in a successful international company. We offer a secure work environment with a comprehensive benefits package that includes major medical, dental, and vision insurance, 401K plan with company match, paid vacation, and personal days, and competitive salary.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Thomas Steele.
Liebherr-America Inc. and its US affiliates are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law. If you are a California resident, please visit Liebherr USA Co. Privacy Statement for more information regarding how Liebherr-America Inc. and its US affiliates collect and process your personal information.
One Passion. Many Opportunities. Apply now Download Print page Share Job ID: 81483 Division: Liebherr International Company: Liebherr USA Co. Area of employment: Engineering Country: United States Entry level: Management positions Type of contract: Full time Apply now
The company
In line with its international growth, Liebherrs venture into the United States began in 1970. Within a couple of years, the company expanded and completed its production facilities in Newport News, Virginia, for its product line of hydraulic excavators. It was later converted into Liebherrs manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline Inc., Liebherr Gear Technology Inc., Liebherr Automation Systems Co., and Liebherr USA Co., the umbrella company for 12 product segments that are positioned across the United States.
Location Liebherr USA Co. 4100 Chestnut Avenue 23607 Newport News, VA United States
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